Retail Assistant

2 weeks ago

Singapore HOMIE PTE. LTD. Full time

**Location**:
**_Tengah Plantation Plaza _**

**Job Summary**:
We are seeking a warm, dependable, and customer-focused **Retail Assistant or Store Manager**to join our growing team. You’ll be the face of our brand, helping young families, expecting mothers, and caregivers discover trusted essentials in a welcoming and well-organized environment.

As a **Store Manager**, you’ll oversee daily operations, and ensure the highest standards of customer service, merchandising, and stock management.

**Key Responsibilities**:
**For Retail Assistant**:

- Greet and assist customers with product information and recommendations
- Support mothers and families in choosing the right products
- Operate **_the POS system _**, handle cash, and electronic payments
- Ensure shelves are well-stocked, tidy, and attractively displayed
- Support store events, sales promotions, or baby fairs
- Receive and unpack deliveries
- **_Maintain cleanliness and safety standards _**:

- Provide after-sales service, returns, or exchange support
- Attend basic product training sessions
- Assist HQ to run the event promotion, online editing jobs, and/or other task assigned

**Additional for Store Manager**:

- Lead and motivate retail staff (full-time/part-time/promoters)
- Schedule shifts and manage manpower for daily and event operations
- Ensure inventory accuracy (incoming, outgoing, returns, stocktakes)
- Set and achieve store sales targets
- Handle vendor/supplier coordination (e.g., for consignment or pop-ups)
- Oversee store opening and closing procedures
- Handle customer escalations professionally
- Train new team members
- Report to HQ on sales, feedback, and stock movements
- Coordinate with marketing on promotions and visuals

**Requirements**:
**Assistant**:

- Prior experience in retail (preferably baby, maternity, lifestyle, or pharmacy)
- Warm, patient, and empathetic personality - especially toward new parents
- Team player and willing to learn
- Able to work weekends and public holidays
- Basic spoken English and Mandarin (or dialects) preferred

**Store Manager**:

- At least 2-3 years’ experience in retail sales or store management
- Leadership and people management skills
- Strong organizational skills and attention to detail
- Knowledge of POS, retail operations, or inventory software
- Good problem-solving and customer-service mindset

**Bonus Skills (Nice to Have)**:

- **Familiar with Shopee, Lazada, Shopify, or baby fair POS systems**:

- **Experience working in baby fairs or atrium events**:

- First aid or baby-care knowledge
- Passion for parenting, children’s development, or maternity wellness

**Benefits**:

- Competitive salary with incentives or bonuses
- Staff discounts on baby & maternity products
- Flexible or shift scheduling
- Supportive and family-first working environment
- Career development opportunities

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