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Clinic Junior Doctor

2 weeks ago

Singapore Vault Personnel Pte Ltd Full time

**Responsibilities**:
**Day-to-Day Operations of Clinic Management**
- Administer ALL clinical treatments as directed by Clinic Director and Medical board
- To provide professional consultation and advice on aesthetic medical services based on patient’s needs
- Responsible for handling patient enquires and educate patients about the course of treatments and aesthetic goals as well as post care
- Perform medical-grade aesthetic procedures (incl. skin, inject, laser hair removal, body etc)
- Able to provide medical advice related to company skincare products and services
- Review patient’s progress with treatment plan
- Support Clinic Director in providing training for all staff with the clinic
- Complete eLearning modules
- Attend onboarding training program for Singapore clinic Doctors and Therapists and conduct training sessions as needed
- Comply with policies and protocols
- Follow best practice processes and procedures of all clinical practices in all areas of hair, body skin treatments and cosmetic injectables
- Report (to Clinic Director) all adverse events at the clinic with urgency and address by recommending appropriate management
- Support the Clinic Director and Staff in following all medical protocols laid out by Singapore medical government bodies
- Support Clinic Director and GM of Asia to launch market leading product and services into the clinic

**Support Clinic Director in the day-to-day smooth running of the clinic and delivering Monthly Clinic Revenue and Profit Targets.**

**General Management**
- Ensure there are a sufficient number of appropriately qualified staff on each shift
- Ensure that all policies and procedures are established, understood, appropriately circulated, and adhered to
- Ensure effective utilization of the physical and financial resources of the clinic
- Establish good public relations with the Clinic’s referral sources, through visits and discussion
- Protect the interests of the clinic and ensure conformity with all applicable laws and regulations
- Participate in the clinic’s growth and development
- In the event of a disaster be immediately available, and have all necessary services organized, to meet the need arising from such events
- Ensure that all equipment is in compliance with all licensing requirements, is in good working order and is maintained as required
- Ensure confidentiality of client records and patient privacy in compliance with the PDPA legislation
- Performance metrics, WHS metrics, are all tracked monitored and escalated to the Clinic Direct and GM of Asia in an agreed timeframe

**Continuous Improvement and WHS**
- Demonstrate an understanding of all relevant external legislation & internal policies and procedures that relate to the position and the Clinic
- Maintain knowledge of Emergency Procedures and know where to access information on Fire, Safety, Security and Disaster Planning
- Ensure suitable standards are maintained, to provide a safe environment and that an effective system of security is maintained for patients, staff, and the public

**Customer Service**
- Act in a professional manner at all times when dealing with internal & external customers.
- Positively promote the business both internally & externally
- Be prompt and provide courteous service to clients, colleagues, and the broader community
- Maintain confidentiality on all issues relating to the organisation, the clients & staff
- Maintain a professional and pleasant manner and be responsive to telephone inquiries
- Act as an advocate in assisting clients to make informed decisions in relation to appropriate treatments
- Assist the client, when possible, in the resolution of problems
- Ensure that privacy, dignity, and confidentiality is respected and maintained for all patients

**Administration, Documentation and Reporting**
- Ensure compliance with the Operations Manual
- Ensure that all medical record documentation is accurate and completed in a professional and timely manner
- Ensure that policy development and maintenance of policy and procedure manuals is timely and up to date, including regular reviews of all policies and procedures
- Ensure Incident forms are accurately completed and submitted within 24 hours
- Weekly Business Review meeting with Clinic Director and GM of Asia
- Be available to participate in Monthly, Quarterly, Annual Business Review/Strategy meetings with Clinic Director, GM of Asia and Group Leadership Team

**Job Requirements**
- Fully registered doctor with Singapore Medical Council (SMC)
- Certificate of Competence (COC) for Lasers, Botox, and Fillers, other COCs will be an advantage
- 2 years of aesthetic experience
- Good bedside manner, interpersonal skills, and positive personality

**Other Information**
- Job type: Full time and permanent
- Salary: S$15,000 to S$18,000 + Monthly Individual Sales Commission
- Working hours: Monday to Saturday (10 am to 8 pm, 5.5 days per week, 0.5 off day based on schedule on weekdays by Clinic