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Supervisor/ Senior Supervisor, Bar

2 weeks ago

Singapore HighHouse Full time

COMPANY DESCRIPTION
A transcendent day-to-night nightlife and culinary destination where music, art, flavours, and conversations intersect. Spanning more than 10,000 square feet across Levels 61 and 62 of One Raffles Place, HighHouse offers unparalleled views of the Singapore skyline, making it the ultimate setting for meaningful connections, impeccable service, exceptional cocktail and culinary experiences, coupled with a progressive soundscape by renowed and emerging music selectors from Singapore and beyond.

DESIGNATION : Supervisor/ Senior Supervisor, Bar

RESPONSIBILITIES
- Arrive on duty punctually in a clean and neat appearance.
- Ensure that day-to-day operations are run to optimal levels with good and effective communications among teammates.
- Behave in a sober and orderly manner and co-operate with fellow employees and colleagues to provide efficient work within the company.
- Ensure all beverage products are prepared and served to the quality standard stipulated in the Operations Manual.
- Establish, maintain, and develop adequate guest relations, including the building of the customer database.
- Observe all statutory regulations regarding health, safety, fire, hygiene, licensing, and security, and be familiar with all fire and emergency evacuation procedures.
- Ensure the outlet, equipment and interiors are maintained in a thoroughly clean and fully operational manner at all times to the standards stipulated in the Operations Manual.
- Ensure all bars are properly their appearance are maintained at all times.
- Attend the daily briefing of all bar staff about new promotions, menu items, functions, internal news etc.
- Promptly report any guest complaints accordingly.
- Recommend changes in methods, equipments to improve service.
- Evaluate staff performances and report to the Assistant Bar Manager/Bar Manager.
- Attend the bi-weekly bar team meeting.
- Work with bar managers to ensure the smooth operation of the bars in the complex, and work closely with all departments in the coordination of functions and other matters.
- Monitor and reduce the beverage cost where possible while maintaining the high standards of all beverages served in all outlets to a five-star level, including the monitoring of waste.Carry out any other tasks as reasonably requested by the Bar Managers.

QUALIFICATIONS
**Requirements**:

- At least 1 year experience in dining lounge or club is preferred.
- Ability to communicate effectively verbally and in writing
- Extensive beverage and cocktail bar service operations knowledge
- In-depth working knowledge of alcoholic and non-alcoholic beverages
- In-depth working knowledge of beverage cost control procedures
- Basic knowledge of accounting principles and practices
- Tertiary qualification preferred, a combination of practical experience and education will be considered as an alternative.

OTHER INFORMATION
**5 Days Work Week | AWS & Performance Bonus | Medical & Dental Benefits