Call Centre Officer

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Roles and Responsibilities** - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

Industry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service transactions. - Listen, probe and question in order to clarify and understand customer needs - Gather client and partner feedback to enhance customer experience - Any other ad-hoc tasks assigned **Requirements**: - O Level and...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

**Responsibilities**: - To attend to customers’ enquiries and perform calls deployment. - To provide service reservations. - To coordinate breakdown site services for customers. - To update customers’ database in system. - To perform other ad-hoc duties as assigned by superior. **Requirements**: - Minimum GCE ‘N’ /’O’ level or equivalent. -...

Location: AljuniedShift : Mondays to Thursdays from 4.00pm to 9.00pmResponsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detailFollow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the...

Pinnacle Credit ServicesLocation: AljuniedRotating Shift;Monday to Thursday:9.00 AM to 7.00 PM or 10.00 AM to 8.00 PMFriday: 9:00 AM – 6.00PM (fixed shift)Responsibilities:Handle inbound and outbound collection calls in a call centre environmentCommunicate and explain breakdown of amount payable to customers in detailFollow up on overdue accounts to ensure...