Customer Service Supervisor

7 days ago

Orchard, Singapore ABSOLUTE YOU SG PTE. LTD. Full time

Are you a natural leader with exceptional organizational skills and a passion for fitness? At Absolute Boutique Fitness Studio, we're seeking a dedicated Customer Service Supervisor to oversee the daily operations that ensure our studios run smoothly and our members feel supported and valued.

**Responsibilities**:
**Demonstrating Excellent Customer Service Standards**:

- Lead by example, ensuring every member feels welcomed and valued through exceptional service and a friendly, approachable demeanor.

**Communicating with Members and Handling Inquiries/Complaints**:

- Build strong connections within our community by addressing member inquiries and resolving any concerns with a positive, solutions-oriented approach.

**Overseeing Check-In and Check-Out Processes**:

- Ensure a seamless member experience by efficiently managing check-ins and check-outs, making each visit smooth and enjoyable.

**Scheduling**:

- Manage and coordinate staff schedules to ensure optimal coverage during all studio hours, keeping operations running smoothly.

**Multi-Tasking with Customer Service & Sales**:

- Balance your role by engaging with members while actively driving sales, helping the studio meet its goals.

**Meeting Individual and Studio Sales Targets**:

- Motivate your team to help members achieve their fitness goals while contributing to the studio’s overall success.

**Maintaining Studio Cleanliness**:

- Oversee the maintenance and cleaning of studio assets, ensuring a clean, inviting atmosphere for everyone.

**Stock Counts and Inventory Management**:

- Keep our studio well-supplied by conducting regular stock counts of consumables, assets, and merchandise, ensuring everything is in order.

**Additional Tasks**:

- Embrace the variety of responsibilities that come with the role, contributing to the overall success of the studio with a flexible and proactive attitude.

**Benefits**:
**Free Cycle and Pilates Classes**:

- Stay fit and healthy with complimentary access to our dynamic range of classes.

**Fun Working Environment**:

- Be part of a team that thrives on enthusiasm, positivity, and a shared passion for fitness in a lively, supportive atmosphere.

**Personalized Career Path Planning**:

- Grow your career with us Benefit from personalized career planning to help you achieve your professional aspirations.

**Employee Discount**:

- Enjoy exclusive discounts on our merchandise, keeping you fully equipped for your fitness journey.

**Flexible Schedule**:

- Balance your work and personal life with a flexible schedule that fits your lifestyle.

**Health Insurance**:

- Prioritize your well-being with comprehensive health insurance coverage.

Absolute Boutique Fitness Studio is an equal opportunity employer, committed to creating an inclusive and diverse workplace where everyone feels empowered and valued.

Pay: $2,400.00 - $2,800.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Gym membership
- Health insurance

Schedule:

- Monday to Friday
- Shift system
- Weekend availability

Supplemental Pay:

- Performance bonus

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Orchard, Singapore Kim Robinson studio Full time

    High end salon in orchard area looking for CSR / Supervisor - Attend to incoming calls & customer inquiries - Check in/check out clients - Record/register all clients details in Shortcuts POS system, End of Day Closing - Recommend/provide information about products and services - Monitor & manage clients within the salon - Resolve customer complaints -...

  • Customer Service Executive

    4 days ago

    Orchard, Singapore MARKET_SINGAPORE PTE LTD Full time

    To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...

  • Customer Service Executive

    2 weeks ago

    Orchard, Singapore MARKET_SINGAPORE PTE LTD Full time

    To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...

  • F&b Supervisor

    22 hours ago

    Orchard, Singapore Initia Group Full time

    **INITIA Group SG are looking for a F&B Supervisors!** - **Job Level**:Supervisory to Managerial - **Salary Range**:Full time: $2,500 - $3,000 - **Department**:Operations Department - F&B - **Location**:Orchard, Singapore (various locations) **Overall Job Objectives** We are looking for a Restaurant Floor Supervisor who will be responsible for supervising...

  • Customer Care Executive

    2 weeks ago

    Orchard, Singapore Market_Singapore Pte Ltd Full time

    To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs - Collaborate with inter-departments and Headquarter to resolve customer-related issues, feedback and concerns - Responsible for updating weekly and monthly Operation reports - Support Company held events - Any other...

  • Sales Supervisor

    2 weeks ago

    Orchard, Singapore BURBERRY (SINGAPORE) DISTRIBUTION COMPANY PTE LTD Full time

    6 years exp **Roles & Responsibilities** **SUPERVISOR** **JOB PURPOSE** Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience. **RESPONSIBILITIES** - Supervise, assist and motivate sales associates to...

  • F&b Supervisor

    1 week ago

    Orchard, Singapore Initia Group Full time

    Initia Group SG is looking for **F&B SUPERVISOR!** - **Reports To**:_Outlet In-charge_ - **Salary Range**:_From $2,500 To $3,000_ - **Location**:_Various Locations (Orchard)_ - **Type of Employment **:_Full-time_ - **Working Days **:_5 -6 days_ **ABOUT US**: INITIA GROUP, the biggest beauty lounge and owner of the top Salons in Singapore, has been in the...

  • F&b Supervisor

    6 days ago

    Orchard, Singapore Initia Group Full time

    Initia Group SG is looking for **F&B SUPERVISOR!** - **Reports To**:_Outlet In-charge_ - **Salary Range**:_From $2,500 To $3,000_ - **Location**:_Various Locations (Orchard)_ - **Type of Employment **:_Full-time_ - **Working Days **:_5 -6 days_ **ABOUT US**: INITIA GROUP, the biggest beauty lounge and owner of the top Salons in Singapore, has been in the...

  • F&b Supervisor

    22 hours ago

    Orchard, Singapore Initia Group Full time

    **WE ARE EXPANDING!!!** We are currently looking for additional**:F&B Supervisor** Work Status: Full-time & Part-time positions available Work Locations: Orchard Central - **Walking on Sunshine**_ / An oasis in the middle of a concrete jungle. It’s the phrase that has been used to describe our concept outlet, Walking on Sunshine time and time again....

  • Customer Service Associate

    2 days ago

    Orchard, Singapore NYJ Company Full time

    Job Title: Customer Service Associate **Salary**: Competitive, based on experience + Benefits **About Us**: We are passionate about delivering exceptional customer experiences. We believe in creating a positive, customer-centric environment where every interaction counts. Our team is growing, and we are looking for a dedicated and enthusiastic **Customer...