
Assistant Technical Support Engineer
5 days ago
OCS-21-005
**_The Job_**
This person is responsible to provide technical support in carrying out preventive and corrective maintenance work on CCTV cameras and backend systems. Attend to service requests from customers promptly and professionally. Act as single point of contact for all customer enquiries. Liaise with relevant parties and users on the repairs and adjustments of cameras. Carry out on-site equipment installation, testing and commissioning as required. Liaise with principals or suppliers for spare parts. Work with principals, suppliers, system engineers to resolve technical issues. Conduct product demonstration to customers.
**_Requirements_**
- Minimum Higher NITEC in Security Systems Integration or a Diploma in Electrical, Electronics and Computer Engineering
- Minimum 2 years work experience in a similar capacity
- Strong commitment to meeting customer’s SLA
- Will be scheduled for on-call support rotation
- 1 year contract renewable
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