IT ERP Specialist

4 days ago

Singapore HYUNDAI MOTOR GROUP INNOVATION CENTER IN SINGAPORE PTE. LTD. Full time

**Overview**
- This position is responsible for the overall support of SAP Supply Chain Management modules (PP, MM) and FCM (FI, CO, HR). He/she is responsible for tracking operations of the ERP and managing the support service; identifying key resources and providing the direction they require in order to meet ERP business requirements and user expectations.

**Roles & Responsibilities**
- Proactively manage service business satisfaction
- Manage relationship with business process owners and key users, including internal and external clients, keeping the management informed of progress
- Manage expectations on all service requirements and deliverables
- Manage and communicate a clear vision of the support objectives, and motivate the project team to achieve them; create an environment that enables peak performance by team members
- Analyze risks, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action
- Position service reviews with customers and effectively manages technical leader’s deployment
- Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members’ work; provide performance input to project team members’ functional management
- Identifies opportunities for continuous improvement of the delivered services
- Management activities at the Strategy and Service, Business Process, Software Change and Support Desk level

**Requirements**:

- Bachelor/Master's degree in Industrial Engineering/Systems Engineering or related disciplines
- At least 9 years of experience in SAP PP, MM or 4 years of experience as a SAP Project Manager will be beneficial

**About Hyundai Motor Group Innovation Center in Singapore (HMGICS)**

Hyundai Motor Group Innovation Center in Singapore is Hyundai Motor Group’s initiative to accelerate its innovation efforts for the human-centered mobility ecosystem. A one-stop advanced manufacturing hub, housing a vibrant ecosystem of researchers, technology, training providers and factory of the future, located in Singapore’s Jurong Innovation District. The center will explore business ideas and technologies that will help define the future businesses direction for the company.

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