Customer Service

2 weeks ago

Orchard, Singapore Epiderma Pte Ltd Full time

CENTERED ON RESULTS

Rexults Group founded by pioneers, with over 20 years’ experience, of the Medical Aesthetics Clinic and Advanced Aesthetics business.

The Group consists of three sub brands that combine to provide our clients the complete medical aesthetics and well-being experience, designed to deliver results:

- Rexults Clinic
- Rexults Aesthetics and Wellbeing
- Rexults Apothecary

Rexults Clinic delivers top of the line medical aesthetics procedures for problematic skin conditions, face enhancement solutions, as well as body fat and cellulite reduction.

Rexults Aesthetics combines the latest scientific technology and select products, resulting in the culmination of a line-up of advanced aesthetics for face and body therapies. Many awards were given for the Rexults treatments and products.

Rexults Products (custom developed) deliver targeted results through a combination of ingredients exclusive to our brand.

**Job highlights**

Genuine career growth opportunities

Training provided

Passionate, Energetic and Innovative team culture

Closed on Sundays and PH

**Responsibilities**:
Provide administrative support for the daily operation of the Aesthetics including but not limited to the following:

- Competent in the handling of telephone calls and WhatsApp messages to clients
- Administer appointment scheduling efficiently
- Uphold professional front desk procedures in the handling of clients. Able to provide exceptional client-care service
- Able to handle the POS system. Computer savvy
- Able to comprehend and articulate the services provided by Rexults Aesthetics
- Assist in the follow up of ongoing in-house promotions and activities
- Prepare sales and other relevant reports as required by management
- Manage stock inventory effectively, follow requisition standards and ensure compliance

**Pre-requisites**:

- Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above
- 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry
- Possess a good command of spoken and written English.
- Able to converse with our Mandarin or Bahasa speaking clients.
- Must be PC Literate - Proficiency in MS OFFICE (Word/Excel/PowerPoint)
- Able to work independently and multitask with minimum supervision
- Organized and have a meticulous attention to details
- Is sincere, warm and able to work as a team
- Willing to work full day on Saturdays
- Work location: Orchard

Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability.

**Career level**

Executive

**Qualifications**

Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above

**Years of Experience**

2-3 years

**Job type**

Full
- time

**Job specializations**

Operations, Customer Service

Pay: $2,300.00 - $3,000.00 per month

**Benefits**:

- Employee discount
- Professional development
- Promotion to permanent employee

Schedule:

- Day shift
- Weekend availability

Work Location: In person

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