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Warehouse Assistant

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Singapore B&H Worldwide Ltd Full time

**Title**:Warehouse Assistant (Implant)
**Line Manager**:Warehouse Manager
**Location**:Singapore
**Conditions**:Full time M-F + Alternative Saturdays

**Role Purpose**

Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry-leading systems and processes. At B&H we are fully committed to rewarding dedication and success and supporting staff to achieve their full potential. The operations Coordinator will work within the Operations team, to complete shipments from start to finish always ensuring excellent customer service.

**Main Role Accountabilities**:
**General Duties**
- Perform Receipt Inspection on goods received and dispatch of all Cargo/Goods and record data in accordance with B&H and customers working procedures.
- Ensure all goods are receipted into B&H systems and customers MIS systems as per CASA and CAAS regulations.
- Load and off-load vehicles in a safe & timely manner and assist with labelling, binning and palletizing in accordance with customers requirements.
- Ensuring vehicles and vehicle operators for loading or unloading are safe and loads are secured prior to release.
- Respond to customer queries and B&H team member queries efficiently and promptly.
- Deal with inventory requirements, logging incoming and outgoing shipments that are stored in our warehouse.
- Ensuring local stock integrity and segregation in accordance with CASA regulatory requirements and maintaining appropriate records of segregated items.
- Perform bi-annual audits / stocktakes / cycle counting of the inventory held in the warehouse, or more frequently if requested by the customer.
- Keep the warehouse in a safe, tidy and organized manner.
- Carry out daily pallet safety checks for pallets stores in racking and weekly racking safety checks to ensure a safe working environment.
- Maintain and share with colleagues as appropriate, personal knowledge of all relevant transport laws and procedures and restrictions.
- Liaise with the Warehouse Manager to identify any changes in work instructions and / or processes where appropriate, thus providing reliant handling of Cargo / Goods.
- Undertake duties in accordance with defined processes and work instructions.
- Maintain stock and Maintenance Inventory Systems (MIS) integrity and stock control through accurate data interfacing with MIS, compliant stock segregation and storage and receipt inspection for incoming aeronautical parts and tooling.
- Able to perform DG storage and handling DG parts in accordance with regulatory and business requirements.
- Able to pack goods for despatch in accordance with IATA & Manufacturers instructions.
- Requirement to travel to MRO located at Seletar Airport and Changi Airport occasionally.
- Work within the general B&H Warehouse team, during customer-driven work downtime

**Customer Focus**
- Be polite and always respond positively to customers / colleagues.
- Prompt in order picking / despatching / receipting.
- Respond to operational staff/customer queries.
- Always wear the supplied Company B&H uniform, always maintaining a smart and professional appearance.
- Wear your company identity card at all times.
- Proactive information sharing for high-priority or high-value items.

**Personal Compliance / Health & Safety**
- Perform daily functions in a safe manner whilst adhering to B&H and customers policies and procedure.
- Adhere to B&H and customers Workplace, Health and Safety (WHS) policies, and able to comply with OHS and safety standards.
- Be aware of the standards expected in respect of the job, attendance, timekeeping and behaviour and the standards set out in the handbook and the HR Policy Manual.
- Adhere to the company Health and Safety Policy and Dress Code policy.
- Make sure you understand and adhere to any existing policy changes or any new policies.

**Personal Development**
- Complete annual appraisals in line with B&H standards with the Line Manager.
- Ensure all B&H and customers mandatory training is completed within the required time frames and refresher courses are completed prior to the expiry date.
- Have the ability to travel to Australia to receive training, if required.

**Personal Attributes**:

- Customer focussed with a friendly and helpful attitude.
- Ability to build credible relationships.
- Positive, professional, and can-do attitude
- Flexible and agile
- Attention to detail.
- Ability to problem solve within areas of expertise.
- Have the ability to work pro-actively and use own initiative.

**Key Skills and Attributes**:

- Proven communication skills, both written and verbal, including English fluency.
- Good IT skills, including Microsoft Office suite, working with bespoke stock inventory systems.
- Manage time effectively to complete tasks.
- Able to work alone and within a team.

**Qualifications and Experience**
- Proven experience working in a warehouse environment, preferably in a customer-facing environment working within the