Immigration Client Services Consultant

2 weeks ago


Singapore Alchemy Global Talent Solutions Full time

We are partnering with an international immigration provider in their search for an Immigration Client Services Consultant to join their team in Singapore.

You will support the Immigration Client Services Managers to ensure that client relationships are built and maintained, to ensure successful service delivery throughout the immigration process.

**Duties of the Immigration Client Services Consultant**
- Establish, develop and sustain positive and supportive relationships with clients to ensure a high level of service delivery and repeat business
- Help the Immigration Consultants to identify suitable solutions to any issues or more complex cases
- Ensure that the client is aware of the immigration procdure and what it entails, walking them through each stage of the process when needed
- Support the Client Services Manager with client reviews, reporting and meetings as required
- Work with the clients to ensure legal compliance throughout the immigration process
- Stay updated on any legal changes to immigration/visas; mitigating any potential implications for clients
- Identify areas for improvement within processes and procedures and implement them accordingly
- Understand the client SLAs and ensure all the Immigration Case Managers adhere to this, providing guidance and training if necessary

**Skills & Experience Required**:

- 3+ years Immigration experience either at an Immigration Provider, RMC or Inhouse
- Strong client services, client engagement and relationship management experience
- Ability to think strategically ensuring the best possible immigration solutions & customer service are provided
- Experience liaising with clients globally
- Must be fluent in English
- Strong reporting experience



  • Singapore SINGPATH IMMIGRATION PTE. LTD. Full time

    Roles & ResponsibilitiesJoin SingPath Immigration – Immigration SpecialistWe are looking for a dedicated Immigration Specialist with at least 1 year of experience to join our dynamic team in Singapore. At SingPath Immigration, you will play a crucial role in managing Singapore PR, Citizenship, and One Pass applications, building strong client...


  • Singapore SINGAPORE IMMIGRATION CONSULTANCY PTE. LTD. Full time

    Job Overview As an Immigration Sales Consultant, you will play a key role in assisting clients with their immigration needs to Singapore. Your primary responsibilities will include consulting with clients to understand their immigration objectives, providing expert advice on visa and residency options, and managing the application process. You will also be...


  • Singapore SINGAPORE PROFESSIONAL IMMIGRATION CONSULTANCY PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** IMMIGRATION CONSULTANT Office in CBD Salary from $3,000 -$5,000/month + Commission **Job Description**: - Meeting personal sales target - Responds to prospect’s queries professionally and promptly - Call to secure appointments and conduct presentations to interested prospects - Liaise and build a strong rapport...


  • Singapore SINGAPORE IMMIGRATION CONSULTANCY PTE. LTD. Full time

    Job Overview As an Immigration Sales Consultant, you will play a key role in assisting clients with their immigration needs to Singapore. Your primary responsibilities will include consulting with clients to understand their immigration objectives, providing expert advice on visa and residency options, and managing the application process. You will also be...


  • Singapore UTRUST IMMIGRATION PTE. LTD. Full time

    Roles & ResponsibilitiesAt UTrust Immigration, our mission is to provide personalized, expert guidance to individuals seeking Singapore Permanent Residency (PR) or Citizenship. We are committed to supporting our clients through every step of the complex application process — helping them achieve success and integrate confidently into Singaporean...


  • Singapore DUNLIN IMMIGRATION CONCIERGE PTE. LTD. Full time

    Job Title: Immigration Associate Consultant **Job Description**: We are seeking a motivated and organized Immigration Associate Consultant to join our dynamic team. In this role, you will be essential in maintaining effective client relations and ensuring the smooth operation of our consultancy firm. Your primary responsibilities will include managing...


  • Singapore GLOBEVISA CONSULTANT PTE. LTD. Full time

    Job Description **Responsibilities**: Cater to high net-worth clients’ needs & work out immigration proposals accordingly Call to make appointment and consultation with clients. Follow up closely with clients to ease misgivings & close the deal in shortest time possible Maintain company’s reputation and clients’ satisfaction Keeping up to date with...


  • Singapore DUXTON IMMIGRATION CONSULTANCY PTE. LTD. Full time

    **About Duxton Immigration** Duxton Immigration is a leading Singapore-based consultancy providing expert immigration solutions for individuals, families, and professionals seeking to live and work in Singapore. With a client-focused and results-driven approach, we pride ourselves on delivering reliable, transparent, and personalized services. We are...


  • Singapore GLOBEVISA CONSULTANT PTE. LTD. Full time

    **Job Description**: **Responsibilities**: - Cater to high net-worth clients’ needs & work out immigration proposals accordingly - Call to make appointment and consultation with clients. - Follow up closely with clients to ease misgivings & close the deal in shortest time possible - Maintain company’s reputation and clients’ satisfaction - Keeping up...


  • Singapore Singapore Top Immigration Full time

    Immigration Specialist **Requirements**: - Diploma in any fields - 2 years of working experience in the related field is required for this position - Excellent command of written and oral English Language - Good command of writing, copy editing and proofreading skills will be added advantage - Good timeline management and prioritization skills to manage...