Client Implementation Consultant

2 weeks ago

Singapore Trip.com Group Full time

**About Us**

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

**Introduction**

Trip.Biz is the leading Travel Management Company (TMC) in Asia, specializing in enabling enterprise, organizations and travel partners around the region to make informed and cost-effective bookings for corporate travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction and administrative platform consisting of mobile apps, Internet websites, and 24/7 customer service centers.

**In this Role, you’ll get to**
- Be responsible for the analysis and definition of the business and system requirements, recommends solutions to improve the clients’ business processes.
- Communicates business requirements and recommended solutions clearly to the project manager and client.
- Ensure that business requirements are controlled in accordance with the agreed project scope.
- Obtain expert knowledge of company products and services.
- Support discovery sessions to understand the client’s fund structure, workflow mapping, scope of work and bespoke requirements.
- Track and report progress of implementation projects to internal and external stakeholders.
- Collaborate with cross-functional teams to ensure successfully resolution of system integration

**What you'll Need to Succeed**
- Good communication skills, especially fact-based arguments and presentation skills.
- Ability to work well in a fast-paced environment and manage multiple projects simultaneously.
- Strong organizational and time management skills.
- Ability to build and maintain relationships with clients.
- Proven process knowledge and experience in system and solution design.
- Preferably product management background.
- Experience with Agile methodologies and project management tools is a plus.

What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish

Have a good trip, and see you soon

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