Customer Care Officer

1 week ago

Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time

Customer Care Officer (1 Year Contract) x 8

Work Office Location : North (Accessible by MRT)

Working Hours : Mon - Fri, 830am - 6pm, Alternate Sat: Half day

**Main Responsibilities**
- Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
- Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
- Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
- Handle calls during crisis situations and build rapport with the callers and report to supervisors for further action.
- Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

**Requirements**:

- Proficient in Microsoft Office tools
- Must be comfortable in handling queries from callers No experience required as training will be provided

1. Full Name

2. Residential Area

3. Availability

4. Position Applied: "CallCentre"

ATTN; **Tan Hui Yung Janet **(CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

EA License No: 05C3451

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