Cal, Back End Engineering, Wrb Tech

**Job Summary**- The Chapter Area Lead Back-end development - WRB Tech is a leadership role focussing on people development & capability building in backend technologies. The role is also accountable for defining the operating model of the Chapter area and also support capacity planning across Squads/ hives.**RESPONSIBILITIES**
**Strategy**
- Provide inputs in technology evaluations, RFPs related to back-end development
- Establish a robust deployment topology to cater to critical non-functional requirements such as Zero down-time, blue-green deployments, graceful degradation of services in the event of catastrophic failures
- Experienced former practitioner with leadership ability.
- Oversees the execution of functional standards and best practices
- Provide thought leadership on the craft, inspire and retain talents by developing and nurturing an extensive internal and external network of practitioners.
- Creates a strategy roadmap of technical work
- Works to drive technology convergence and simplification across their chapter area

**Business**
- Work with business to identify projected growth volumes of customer/ consumer traffic, perform capacity planning of back end infrastructure resources
- Dedicated management role, is tech native, can understand technology down to a detailed level if needed
- Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.
- Scales the practices and capabilities across multiple hives i.e. mobile/front end experience across the app, driving consistency across skill domains, enabling scaling and consistency of skillsets and practices in partnership with the Hive Tech Leads

**Processes**
- Establish a change and release management process that avoids down-time (Blue-green/ Canary)
- Monitor and proactively upgrade backend platforms to reduce obsolescence/ security vulnerabilities.
- Establish and operate an API platform promoting re-use of APIs across WRB including API discoverability
- Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.
- Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the chapter leads
- Ensures the establishment of capability development systems across the chapter area, measuring and tracking the improvement of their chapter area members as well as chapter leads

**People & Talent**
- Accountable for people management and capability development of their Chapter members.
- Reviews metrics on capabilities and performance across all of the Chapters in their area, has improvement backlog for their Chapters and drives continual improvement of Chapters.

**Risk Management**
- Responsible for effective capacity risk management across the Chapter Area with regards to attrition and leave plans.

**Governance**
- Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., SCB Governance Standards, ESDLC, Corporate Group Plan etc.).

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key Stakeholders**
- Global Head of Domain Delivery
- Global Head of Platform Delivery
- Global Head of WRB Digital
- Chief Architect - WRB
- Chief Product Owner(s)
- CIO, WRB
- WRB CISO
- WRB COO

**Other Responsibilities**
- Embed Here for Good and Group’s brand and values in the digital sales/commerce team
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- Requirements & Skills
- Bachelor’s degree in computer science, Software Engineering, or a related field (or equivalent experience)
- 14+ years of experience in backend development, with a strong proficiency in at least one backend programming language and framework (e.g., Java/Spring, Python/Django).
- Solid understanding of database management systems, including both SQL and NoSQL databases
- Expertise in performance engineering of distributed systems.
- Ability to articulate the overall vision for the Chapters and ensure upskilling of the organisation holistically
- Experience in identifying skill gaps and mitigate risks to deliverables
- Ensure all solutions are as per Architecture Standards
- Experience developing and consuming RESTful APIs
- Familiarity with version control systems, such as Git, Bitbucket and CI / CD platforms like ADO, Jenkins
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus

**Role Specific Technical Competencies**- Operating Systems-
- Network Fundamentals-
- Security Fundamentals-
- Database Development-