Customer Service Admin

2 days ago

Singapore AVANT E-COMMERCE SERVICE PTE. LTD. Full time

**Responsibilities**:

- Communicate with external stakeholders for delivery orders
- Call customers to arrange for the delivery of goods
- Receive callbacks from customers and deal with any customer queries
- Check on status of parcels using internal operation backend system
- Handle payment from suppliers and vendors
- Manage any payment issues with external stakeholders
- Proficient in using basic Excel function to calculate driver commission

**Job Requirements**:

- Min Diploma qualification is preferred
- Basic proficiency in Microsoft Office (Excel & Word)
- Able to work in a warehouse environment (will be based in office)
- Able to multi-task and a good team player**:

- Proficient in both English and Mandarin to liaise with Mandarin-speaking associates and customers**

**Working Hours**:

- 5 days/6 days week (Alternate Saturdays)
- 9am to 6pm

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