Customer Support Officer

2 weeks ago

Singapore Career Edge Asia Pte Ltd Full time

$4K + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: North

**Responsibilities**
- Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
- Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
- Prepare and submit quotations to customers promptly
- Prepare and submit documents required by customers in their respective management systems
- Proactively update customers on their order status and shipment schedules
- Maintain accurate and updated records of spare parts price lists for customers
- Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
- Prepare and submit documentation to assist customers with custom queries

**Requirements**:

- Minimum Degree/Diploma in relevant fields
- Minimum 2 years of relevant experience.
- Proficient in Microsoft offices and computer skills
- Excellent communication, interpersonal, and customer service skills.

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:

- **Salary Offer **$2500-$4000

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