Internal Operations Assistant

7 days ago

Singapore DUKE BAKERY PTE. LTD. Full time

**Main Objective**:Ensure smooth daily operations of stores and the effective execution of standardized procedures.

**Scope of Responsibilities**:
1. **Store Operations Process Management**
- Conduct regular inspections of store workflows and supervise the implementation of Standard Operating Procedures (SOPs).
- Follow up on material management, inventory checks, and cashiering system compliance.

2. **Hygiene and Safety Management**
- Develop and monitor daily hygiene checklists.
- Assist in inspections related to food safety, workplace safety, and equipment maintenance.

3. **Internal Data and Reporting**
- Collect, organize, and consolidate daily, weekly, and monthly reports from stores.

4. **Internal Communication and Coordination**
- Assist in handling daily work issues between store managers and staff.
- Support coordination and resolution of unexpected situations within stores.

5. **Training Support (Internal Processes)**
- Responsible for basic pre-employment training for new staff (e.g., hygiene, cashiering, product standards).

6. **Store Duty Support**
- Replace or assist with frontline operations when manpower is insufficient.

**Job Requirements**:

- Diploma or above in Business Administration, Hospitality Management, or related fields.
- At least 1-2 years of relevant experience in retail, F&B, or operations support.
- Strong organizational and coordination skills, with attention to detail.
- Familiar with SOP implementation, inventory management, and basic cashiering procedures.
- Knowledge of workplace safety and food safety regulations is preferred.
- Proficient in MS Office (Word, Excel, PowerPoint) and data reporting.
- Good communication skills and ability to work with different levels of staff.
- Able to handle pressure and respond to unexpected situations effectively.
- Willing to support store shifts when manpower is lacking.

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