Admin Officer

4 hours ago


Singapore CATSMART SUPPLY AND DISTRIBUTION PTE. LTD. Full time

To be responsible for orders processing and fulfillment till after-sales service. 6 days work (off either on Saturday or Sunday), 9.30am - 6pm.

**Responsibilities**:

- Responsible for order processing and fulfilment
- Process customers’ orders in an accurate, efficient and timely manner
- Attend to inquiries, complaints and feedbacks from customers and provide appropriate solutions and after-sales service and support
- Liaise with internal and third-party delivery drivers to ensure timely pick-up and delivery of customers’ orders
- Update system on a timely basis for all orders that were completed
- Other duties involved to complete orders fulfilment till after-sales customers service
- Perform other warehouse duties like ordering, updating other department on stock status, receive and check incoming goods
- Any other duties as assigned by the Company

**Requirements**:

- Minimum 1 year customer service experience in order processing role
- Customer-oriented with good communication & interpersonal skills
- Proficient in English, written and spoken
- Organised and diligent


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