Account Coordinator

13 hours ago


Singapore HireRight Full time

Overview:
The Account Coordinator will ensure response and resolution of numerous customer issues to achieve the highest level of satisfaction and product understanding for HireRight's largest clients. The role requires interaction with various customer contacts to facilitate problem resolution and escalate issues to appropriate personnel within HireRight. The Account Coordinator works with the HireRight Team to proactively monitor issues and improve HireRight product/service delivery prior to customer impact.

**Responsibilities**:
**Account Coordinator**

**Singapore**

**About Us**

The Account Coordinator will ensure response and resolution of numerous customer issues to achieve the highest level of satisfaction and product understanding for HireRight's largest clients. The role requires interaction with various customer contacts to facilitate problem resolution and escalate issues to appropriate personnel within HireRight. The Account Coordinator works with the HireRight Team to proactively monitor issues and improve HireRight product/service delivery prior to customer impact.

**Responsibilities include**:

- Ensure a prompt and accurate response to client-specific issues, including:

- Monitor all inbound CS inquiries (domestic and international, where applicable)
- Monitor all HTS activities
- Monitor every issue submitted to Product/Development and ensure committed resolution timelines are delivered
- Monitor invoice-related changes or issues
- Monitor of domestic and International searches and expedite background screening report delays
- Monitor operational guidelines to ensure background reports are being processed in accordance to those guidelines
- Ensure additional information/documentation submitted by the client or client’s applicant is updated to the report in a timely manner and ensure report notes are updated with current and accurate detail noting receipt of information
- Serve as a liaison between HireRight and customer on problems or issues that arise
- Monitor product performance via capturing data on reported issues
- Report data trends proactively to AM and Operations personnel
- Develop/maintain long-term business partnerships with clients
- Travel may be required (5%) to attend periodic business reviews, as needed
- Other duties, as assigned

Qualifications:
**Experience required**:

- 5 years Client / Customer Service
- 3 Years in Background Screening
- Understands Fair Credit Reporting Act (FCRA)
- Project Planning preferred
- Account Specialist skills plus:

- Delegation and the ability to influence others
- Generate Reports via Excel, via Business Objects if considered a plus
- Professional Presence; Ability to work with people in multiple roles in a firm
- Intermediate skills with Microsoft PowerPoint preferred
- Experience with Microsoft Project a plus

**Knowledge & Skill**
- Entry level for more complex support and administrative functions.
- Applies generally straightforward methods or procedures.
- Requires good knowledge, experience, and skill of standardized rules, procedures or operations on a variety of activities requiring training and experience.
- Is expected to work through typical or moderately complex problems but may require occasional guidance or direction.
- May require specialized skills in administrative or technical fields


  • Accounts Assistant

    2 weeks ago


    Singapore ACCOUNT-INK PTE. LTD. Full time

    **About Us**: At **Account-Ink Pte Ltd**, we specialize in delivering corporate secretarial, accounting, tax, and advisory services to empower businesses in Singapore. Our mission is to help businesses streamline operations, ensure compliance, and drive growth through innovative solutions. We believe in fostering a collaborative and dynamic work environment...


  • Singapore SINGAPORE AREA COORDINATOR Full time

    **JOB SUMMARY** This position is located at Navy Gateway Inns & Suites (NGIS) operation at Singapore Area Coordinator (SAC) under the Navy Exchange Command. The purpose of this position is to manage daily operations of the front desk, reservations, and group reservation office for the lodging program. **QUALIFICATIONS REQUIRED** - Ensures security of all...

  • Accounts Coordinator

    2 weeks ago


    Singapore beBeeAccountancy Full time

    Job Title: Accounts Coordinator Roles and Responsibilities We are seeking an experienced professional to coordinate all aspects of accounts receivable. The ideal candidate will be proficient in MS Word and Excel, and have experience with ERP systems. Responsibilities include: Managing accounts payable and accounts receivable Preparing and...


  • Singapore beBeeAccounting Full time $30,000 - $50,000

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounting Coordinator to join our team. As an Accounting Coordinator, you will play a crucial role in ensuring the accuracy and efficiency of our financial operations.Your primary responsibility will be to manage accounts receivable, including invoicing, credit control, and reconciliations. You...

  • Account Coordinator

    2 weeks ago


    Singapore LEWIS PUBLIC RELATIONS PTE. LTD. Full time

    **About TEAM LEWIS** The company is an integrated communications agency that has gone from start-up to multi-national in a little over two decades. The company now ranks in the top 40 agencies worldwide and has 23 offices. Its success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into...

  • Account Coordinator

    2 weeks ago


    Singapore LEWIS Full time

    **About TEAM LEWIS** The company is an integrated communications agency that has gone from start-up to multi-national in a little over two decades. The company now ranks in the top 40 agencies worldwide and has 24 offices. Its success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into...


  • Singapore beBeeAdministrative Full time $3,000 - $4,500

    Job Summary:We are seeking a highly organized and detail-oriented professional to fill the role of Admin & Accounts Assistant. The ideal candidate will possess excellent administrative skills, strong data entry abilities, and effective communication skills.The successful candidate will be responsible for filing documents accurately and in a timely manner,...


  • Singapore SHIPCO TRANSPORT PTE LTD Full time

    Overall overseeing intercompany customer account - Preparing debtor reporting - Preparing weekly IGB hold list - Vouchering AP intercompany invoices, not outsourced - Verifying PRC’s vouchering followed by updating accordingly - Overseeing PRC’s monthly reconciliation of outstanding intercompany account - Coordinating with Ops team to verify outstanding...


  • Singapore beBeeAccounting Full time $40,000 - $62,000

    Key Accounting ProfessionalJob Summary:Responsible for accurate payment processing and record-keeping.File and maintain cash transactions records accurately.Process invoices, delivery orders, issues cheques, and payment vouchers efficiently.Prepare bank reconciliations and manage accountabilities.Coordinate with suppliers/subcontractors regarding invoice and...

  • Accounts Coordinator

    13 hours ago


    Singapore ASSURE (SINGAPORE) PTE. LTD. Full time

    Accounts Coordinator - based in Setia Tropika, JB - Update client and billing details, ensuring accurate records are maintained in the billing system. - Maintain and update commission tracking sheet/System - Attention to detail and confidentiality - Occassional travel to SG, if required