Edge Project Lead, Infrastructure Delivery Edge

Bachelors Degree (BA or BS) in computer science or management or equivalent experience 2+ years of Linux, UNIX administration 2+ years troubleshooting Network installation and configuration 2+ years triaging and repairing data center fiber optic cabling/systems and network hardware

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.

Amazon is looking to hire a highly motivated, best-in-class Infrastructure Delivery Edge Technician to provide hands on support for its Data Center locations.

About You:
You are someone who is highly autonomous, very detail oriented and possesses very strong written & verbal communication skills. You will have previous hands on technical troubleshooting experience and a proven ability solving complex problems. You possess strong technical knowledge of fiber optics and networking equipment.

You will have experience building relationships with internal and external teams/customers along with innovating effective solutions to meet issues & problems as they arise. You maintain high standards for data center cabling and maintenance. You seek out ways to improve yourself and the processes and systems with which you work.

Most of all you will also have a passion for technology along with a desire to be the best at your job every day

About the Role:
As a Infrastructure Delivery Edge Technician in Amazon, you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote locations in the Asia Pacific region.

The role involves some periods working independently from your team and requires the ability to drive change while maintaining excellent communications.

Your day job will include (but not limited to):

- Triaging and repairing data center fiber optic cabling/systems and network hardware
- Troubleshooting Network installation and configuration
- Coordinating remote hands for new capacity installations
- Resolving data center facility issues
- Co-ordinating remote hands and eyes for any data center network issues
- Participating in small to mid-size projects creating or expanding data centers
- Building relationships with remote facilities to ensure swift response times to events
- Performing site audits to ensure safety and quality meets standards
- Improving all Operational Processes and Security with each site
- Decommissioning cabling and network hardware as needed

Physical Requirements (all physical requirements may be done with reasonable accommodations)

This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.

Key job responsibilities

Bachelors Degree (BA or BS) in computer science or management or equivalent experience

2+ years of Linux, UNIX administration

2+ years troubleshooting Network installation and configuration

2+ years triaging and repairing data center fiber optic cabling/systems and network hardware

A day in the life

Days are typically project planning or on site project execution on that plan. The planning phase will involve obtaining project requirements which would have a standard template to start and then tailor for the specifics of the project. On site work would involve monitoring vendors and configuring networking equipment with support of a remote networking team.

About the team

The team is highly diverse and geographically spread out. We support each other and build more leaders. We all aspire to do more and grow as individuals.
- Experience dealing with customers during problem resolution and operating efficiently under pressure.
- Understanding of distributed and service oriented architectures.
- A basic understanding of project management, or a strong interest in refining project execution.