Operations Executive
1 week ago
Singapore Brain Development Centre was established in 2005 and stands as one of the pioneer centres providing cognitive-developmental training to help children succeed in life. Brain Training, Sensory Integration, and more
We are looking for a meticulous, outgoing and confident individual to assist in the running of the learning centre's operations at Novena Branch.
**Job Description
- Handle customers enquiries (phone calls, WhatsApp, walk-in) and follow up with leads in a timely manner.
- Schedule of Meetings and Consultations for Managers/Director and Lessons/Case Meetings for Trainers
- Communicate with colleagues and parents effectively and positively to coordinate classes/meetings or schedule changes
- Maintain good relationships with parents and students
- Being responsible for the efficient daily operation of the learning centre
- Provide general administrative support such as a collection of fees, checking of attendance and following up on matters raised by parents
- Other related duties as assigned as directed by Managers.
**Job Requirements
- ‘0’ Levels or above
- Fresh graduates are also welcome to apply
- Operating hours - 4 weekdays and 1 weekend (40 hour work week).
- Ability to work on both weekends (3 weekdays and 2 weekend) is a bonus with higher remuneration.
- Outgoing and confident character required to communicate with parents
- Patient, understanding and able to display professionalism in handling & receiving parents
- Proficiency in MS Office and strong office administration skills
- Excellent customer service attitude
- Proactive, organised and responsible
- Strong ability to multi-task in a fast-paced environment with competing demands
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