Service Sales Engineer/ Service Sales Engineer Acmv

2 days ago

Singapore Stafflink Services Full time

Job Description

5 days works, ( 8:30 AM to 5: 30 PM )
Jurong East MRT
**Target variable bonus**: 40% of annual pay
Annual Leave from 16 days

Our client is a world leader in HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions.

**Responsibilities**:
1. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
2. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
3. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
4. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
5. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
6. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
7. Understand customers / Vertical Market Needs and determines pricing and selling strategies.
8. Prepares and reviews contract terms and conditions
9. Presents the proposal to the customer.
10. Other relevant duties as assigned

**Requirements**:
1. Diploma to Bachelor's degree in engineering with at least 2 years' relevant sales experience
2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
3. Ability to read, analyse, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.
4. Ability to define problems, collect data, establish facts, and draw valid conclusions.
5. Driven to delight the customer with options/offerings to meet their needs.
6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers

Those who has been Chiller (commercial air-cond, e.g York, Carrier, Daikin, contractor in this line) or BMS sales engineer is good

**General package**:

- Basic
- Transport allowance (if drive): $1000
- No AWS
- On target variable bonus: 40% of annual pay which is 4.8 months, depend on individual performance and individual KPI achievement (orders, sales, margin etc)
- 5 days' work week
- Annual leave: 16 - 21 days
- Comprehensive medical insurance

Job Type
Permanent Full Time

Working Hours
Monday to Friday 8:30 AM - 5:30PM
Salary
From S$3,000.00 to S$4,500.00
Location
West
Classification
Engineering / Technical

**EA Personnel**: Joesefyn Chua Xue Min
**EA Personnel Reg. No.**: R23113090

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