Order Manager

2 days ago

Singapore GOODRICH AEROSPACE PTE LTD Full time

**Role Overview**:
The Order Manager reports to the IATA III Order Management Lead. We are seeking a highly motivated, customer service individual, able to multitask and focus on results. This individual will work tactics and strategy with primary responsibility on the control of customer components in the vendor network.

This job will be based with Collins Aerospace in Singapore

**Primary Responsibilities**:

- Must possess proven customer service experience and ability to action various operational tasks needed to support revenue growth, productivity, and exceptional levels of customer satisfaction.
- Serve as customer’s primary point of contact.
- Ensure prompt, courteous, and accurate responses are provided to external and internal customers.
- Track and measure performance results for airline operators.
- Drive key operational metrics including 98% customer service level.
- Generate quotes and manage account financials in accordance with contractual obligations
- Monitor and expedite core returns to prevent delays in inventory replenishment.
- Participate in monthly metrics review to measure growth and performance.
- Problem solves complex issues to determine root cause and implement corrective actions to prevent reoccurrence.
- Provide AOG support outside of business hours as needed, including weekends.
- Utilize the CORE (Customer Oriented Results and Excellence) operating system to identify opportunities for improvement in processes and procedures and implement plan of action.
- Understand and comply with ITC and import/export regulations.
- Promote an ethics-based business culture, managing customer orders in compliance with laws and company policies.

We will provide the training, coaching, experience and exposure you’ll need to build relationships and grow in your career.

**Basic Qualifications**:

- Bachelor’s degree and 5 years of relevant experience OR
- Advance degree and 3 years of relevant experience OR
- In absence of a degree, 9 years of relevant experience is required
- Excellent Communication (written & verbal) & presentation ability in the English Language
- Possess strong organizational and time management skills
- Requires strong analytical skills and excellent attention to detail
- Must be flexible and able to adapt to change; self-driven and motivated; able to prioritize and work independently with little direct supervision
- Ability to manage multiple priorities, complex situations, and customer requirements on an ongoing basis
- Proficiency in MS Office suite tools such as Outlook, PowerPoint, Word, Excel
- Ability to travel approximately 10% of the time across the countries and occasionally, international travel maybe required

**Preferred Qualifications**:

- SAP experience is a plus
- 3-5+ years’ experience in commercial aerospace in a customer service, Supply Chain, administration, program management, finance or engineering role
- Communication skills (written & verbal) & presentation ability in Arabic language would be preferred
- Proven experience developing and maintaining strong working relationships with customers in Saudi Arabia or the neighboring GCC countries

  • Senior Account Executive

    2 weeks ago

    Singapore Fluent Order Management Full time

    **Position Summary** As Senior Account Executive, you’ll play a critical role in next stage of revenue growth in South East Asia for Fluent Commerce. To do this, you will be: Key Responsibilities - Creating and driving new business revenue(s) within your regional Retail and Direct to Consumer brand target client base - Managing your personal sales...

  • Order Management

    7 days ago

    Singapore Randstad Singapore Full time

    Order Management - Luxury Retail (Contract) Join to apply for the Order Management - Luxury Retail (Contract) role at Randstad Singapore . This range is provided by Randstad Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Randstad...

  • Manager, Order Management

    6 days ago

    Singapore ORBCOMM Full time

    Join to apply for the Manager, Sales Order Management - APAC role at ORBCOMM Join to apply for the Manager, Sales Order Management - APAC role at ORBCOMM Join Us as a Manager, Sales Order Management - APACAre you ready to make a significant impact in an innovative environment? At ORBCOMM, we're seeking a Manager, Sales Order Management – APAC to lead the...

  • Order Management

    3 days ago

    Singapore Office Secretaries Full time

    **Location - East** **Job Scope**: - Accurate Import/export shipping document/invoices - Compliance with export control standards - Liaise with freight forwarders, head office on shipping docs and goods - Work closely with sub-contractors and freight forwarder on order fulfilment. - Prepare Purchase Order **Qualification**: - Diploma/Degree in supply...

  • Order Management Specialist

    1 day ago

    Singapore TALENTMATE Full time

    As an Order Management Specialist, you will be responsible for overseeing the seamless processing and fulfillment of orders within the company. Your role will involve managing the entire order lifecycle, from receipt to delivery, to ensure that customers receive their products accurately and in a timely manner. Collaboration with different departments such...

  • Order Management Specialist

    8 hours ago

    Singapore beBeeOrder Full time $40,000 - $60,000

    Job Title: Order Management SpecialistAs an Order Management Specialist, you will be responsible for the efficient processing and management of purchase orders, invoices, and other related documents.Key Responsibilities: Compile and maintain accurate records of purchase orders, including vendor information, order dates, and delivery schedules. Issue official...

  • Order Management Expert

    2 days ago

    Singapore beBeeOrder Full time $90,000 - $120,000

    Order Management SpecialistJob Overview:As an Order Management Specialist, you will play a critical role in ensuring the accuracy and compliance of customer orders. Your responsibility will be to review customer orders to ensure they meet internal order entry procedures, JSOX requirements, and export control regulations.Additionally, you will monitor the...

  • Order Management Specialist

    6 days ago

    Singapore beBeeOrderManagement Full time

    Job Title: Order Management SpecialistAbout the RoleThis is an exciting opportunity to join our team as an Order Management Specialist. In this role, you will be responsible for processing new orders and order changes within set service level agreements via SAP Order Management System.Key Responsibilities:Process new orders and order changes within set...

  • Order Management Specialist

    2 days ago

    Singapore beBeeCustomerService Full time $4,000 - $8,000

    Job Title:Customer Resolution SpecialistJob Summary:We are seeking a highly skilled Customer Order Coordinator to join our team. As a Customer Order Coordinator, you will be responsible for managing customer orders from receipt to delivery, ensuring timely and efficient processing of all orders.Key Responsibilities:Process customer orders in accordance with...

  • Order Management Coordinator

    6 days ago

    Singapore beBeeOrder Full time

    Job Title: Order Management CoordinatorWe are seeking a highly organized and detail-oriented individual to join our team as an Order Management Coordinator. In this role, you will be responsible for managing sales orders, creating invoices, and updating product listings across multiple digital platforms.Key Responsibilities:Timely key sales orders in system...