
Customer Service Administrator
2 weeks ago
**Availability**:Immediate**
**Responsibilities**:
1. **Customer Service**:
- Handle client inquiries and requests in a professional and timely manner.
- Ensure all client follow-ups and inquiries are executed efficiently and without delay.
- Collaborate with Operations and Sales teams to facilitate timely job completion and enhance overall customer satisfaction.
2. **Administrative Support**:
- Assist the Term Project Manager in various administrative tasks, including paperwork, claims processing, and report generation.
- Maintain accurate and organized filing systems for all relevant documents.
3. **Communication and Collaboration**:
- Collaborate with team members at all levels to foster a cohesive and efficient working environment.
- Maintain open communication channels with Operations and Sales teams to facilitate seamless coordination.
4. **Compliance and Governance**:
- Ensure all work is conducted within the company's compliance and governance policies.Uphold ethical standards and contribute to a culture of integrity and accountability.
**Requirement**:
- Minimum O Level / N Level and or Diploma
- 1 year of relevant working experience
- Able to converse in Mandarin and English.
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