Technical Partner Manager

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the **"Great Place to Work"** certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including **Technology**, **Today's Youth and Women**, and **Mental Health and Inclusion**.

**We are looking for a Technical Partner Manager**

**The Technical Partner Manager (TPM)**is a three-pillar role combining channel technical presales, channel account management, and direct sales cycle support. The role is intended to drive increased market share for BlueCat as measured by increased channel partner enablement, channel revenue growth, new logo acquisition, and shortened sales cycles.

Your technical expertise will be relied upon for advising/designing solution architecture, training and enabling a diverse set of channel partners and managed-service providers on both the technical and business value of BlueCat’s solutions, conducting demonstrations and supporting installation in partner labs.

**Here’s how you’ll contribute to BlueCat’s success**:

- Provide technical pre-sales support and enablement of a diverse partner/channel ecosystem
- Consult on solution architecture within the context of the client’s network infrastructure and business goals
- Deliver on-site and web-based presentations to broad audiences

**-**Actively participate at trade shows, seminars and speaking engagements **-**Help to identify new business opportunities
- Provide feedback to Product Management and Engineering on product functionality and future enhancements
- Focus on net new business generated by the Channel and expand Partner network
- Develop strong relationships and be viewed as a “trusted advisor” with BlueCat partners and grow the partner relationship
- Educate partners on best practices to support their client base successfully and reflect the BlueCat brand as a market leader
- Ensure alignment of the strategy with the BlueCat Partner teams; understand their coverage models and strategies; know their focus in areas of target accounts, verticals, geography, and market coverage
- Provide insight on partners’ needs to internal teams on a regular basis; represent their views, requirements, and experience throughout the organization

**Here’s what will put you at the top of the list**:

- Experience and familiarity providing technical support and enablement to resell and MSP partners in North America
- Strong network system administration experience and very familiar with IP protocol, DNS, ISC BIND, MS DNS, DHCP
- Experience designing solution architectures for an enterprise software, networking, virtualization, or systems integration company
- Experience with routing, switching, and LAN/WAN design
- Experience in Cloud and Virtualization
- Ready and willing to travel (>50%)
- Excellent communication skills with the knack for conveying technical concepts to audiences of varying levels

**Summary Of Responsibilities**:

- The role is comprised of:
1. Technical knowledge

2. Channel sales acumen

3. Business development
- Advising on best practices and answering technical questions
- Identifying and uncovering opportunities
- Developing unique pathways to support BlueCat’s Sales Team, their partners, their end customers
- Actively collaborate with the BlueCat AE and partner AE to ensure all partner-led solutions being proposed fit within our product portfolio
- Provide early disqualification of partner-led opportunities that are not a fit for our solution
- Host regularly scheduled joint training events with partners and the BlueCat team
- Provide sales and technical enablement for partner-led opportunities

**What We're Looking For**:

- A Bachelor’s degree in an appropriate field from an accredited college/university degree or equivalent
- 2+ years’ experience in IT Channel Sales
- A proven track record of success over 7+ years contributing to the success of and/or leading teams of results-oriented Account - Management/Customer Success/Sales professionals

In addition, we offer a range of appealing perks, including:
A Professional Development Budget

Dedicated Wellness Days and Wellness Week