Client Care Advisor

1 day ago

Singapore Dynamic Human Capital Full time

Hiring for Client Care Advisors x 20

**Location**: Multiple location

**Salary**: up to $2800 (not inclusive of commission)

**Working hours**: Retail hours (6 working days)

**Responsibilities**:
Achieve and/or Exceed Sales Plan
- Consistently achieve or exceed monthly and quarterly individual sales plan;
- Strengthen and develop relationships with existing customers;
- Fully support and align with all key business initiatives and new product launches.

Clientelling/Service Excellence
- Capture meaningful customer data for the purposes of connecting with the client, building relationships, and personalizing future client development opportunities;
- Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations;
- Manage new relationships and migrating existing customers at higher levels;
- Support key Company, Regional, and Local events - and product launches - with strategic client attendance and sales results.

Corporate Standards and Directives
- Ensure all sales activity complies with corporate brand standards and directives.
- Ensure all sales activity supports key business strategies and current initiatives in order to drive the success of the business.
- Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise.

**Requirements**:

- Minimally a Diploma holder.
- Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc).
- Proven track record in achieving sales results.
- Willingness to work non-traditional business hours including nights, weekends and holidays.
- Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required.
- Ability to work with a diverse client base.
- Ability to work in a fast-paced, changing environment.

Leonard Wong
RCB No. R1439647
EA License No. 16C8004

Not Specified

Minimum of 1 year(s) experience needed for this position

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