Manager, Digital Inclusion and Sustainability Programme‬ ‭

**About Engineering Good**

Engineering Good (EG) is a non-profit organisation based in Singapore, founded in 2014. Through social innovation initiatives, we endeavour to support disadvantaged and special needs communities. Our work focuses on two main areas: Digital Inclusion & Sustainability and Assistive Technology.

Digital Inclusion & Sustainability

We refurbish used laptops, and redistribute them to underserved communities such as low-income families. This not only provides essential access for disadvantaged individuals and families to the digital world but also promotes environmental sustainability by reducing e-waste.

Assistive Technology (AT)

In our Assistive Technology programs, we leverage the diverse talents of our skilled volunteer community to create assistive technology products. These products help persons with disabilities (PWDs) overcome barriers to daily living activities, education, recreation, and employment, enabling them to reach their full potential and live more independently.

Our Impact
- 10,000+ laptops refurbished and distributed
- 28,000+ kg of e-waste diverted from landfills
- 2,000+ assistive tech devices created
- over 400 social service agencies served

Our work has enabled low-income students to attend online classes, disadvantaged persons to seek job opportunities online, assisted PWDs in daily living activities, and much more.

If you are also passionate about making a difference and want to be part of this supportive and innovative community, we invite you to join us in empowering those who need it most.

**Job Purpose**

Since the start of Circuit Breaker in March 2020, Engineering Good has been supporting the disadvantaged and underserved communities caught in the Digital Divide by collecting old laptops, refurbishing them and passing them on to those who need the devices most. Past the pandemic, we have pivoted our programmes to address the current relevant gaps and needs of disadvantaged communities.

We are looking for a dynamic and mission-driven Programme Manager to lead and grow our Digital Inclusion & Sustainability work and outreach. You will be a champion for digital inclusion, promoting equitable access to digital resources through our CAC (Computer Access for the Community) initiative.

Your area of responsibilities include programme operations, stakeholder engagement, volunteer coordination, and strategic partnerships.

**Key Responsibilities**

Used Devices Refurbishment Operations & Infrastructure
- Oversee the day-to-day operations of the laptop refurbishment programme
- Ensure refurbishment processes, tools, and infrastructure (hardware and software) are current, effective, and secure
- Maintain accurate records of inventory, refurbishment progress, and distributions

Partnership & Community Engagement
- Liaise with community partners to identify recipients and coordinate distribution of refurbished laptops to those in need
- Collaborate with Community Partners/Social Service Agencies (SSAs), and skilled volunteers, to co-develop and deliver digital literacy and inclusion programmes for various groups of disadvantaged communities

Volunteer & Intern Management
- Onboard, coordinate, and support technically skilled volunteers passionate about laptop refurbishment
- Supervise interns working on digital inclusion and sustainability projects

Supporting Fundraising & Corporate Engagement
- Work closely with corporate partners to support and grow the corporate laptop buy-back programme
- Support fundraising initiatives by offering laptop refurbishment services to other social service agencies and social enterprises
- Develop and facilitate workshops for corporate CSR, ESG, and Learning Day activities to raise awareness on digital inclusion, e-waste management, and to generate donations
- Contribute to grant proposals and donor reporting related to programme impact

Monitoring, Evaluation & Reportin g
- Track key metrics and outcomes related to refurbished device distributions and digital literacy efforts
- Prepare regular reports on programme activities, successes, and areas for improvement

Others
- Work on digitisation projects, including developing automation apps if necessary, to optimise daily operations
- Ad-hoc projects relating to supporting EG’s mission to serve the disadvantaged communities through humanitarian engineering

**Attributes, Skills and Competencies**
- Strong project management and organisational skills
- Excellent interpersonal and stakeholder management abilities
- Analytical and solution-oriented with attention to detail
- Empathy for the social issues among EG’s beneficiaries
- Community-focused, and a team player
- Excellent written and verbal communication skills
- Tech-savvy, with hands-on experience in IT, computer hardware/software
- Proficient in troubleshooting laptops and software installations (OS, drivers)
- Knowledge of PowerShell, Python, JavaScript is a plus
- Familiarity with social impact or non-profit work is a