Customer Experience Associate

2 days ago

Singapore DADACONSULTANTS PTE. LTD. Full time

Our client is a **fast-growing technology company**specializing in **artificial intelligence**. As part of their growth, they are looking to hire a **Customer Experience Associate**to enhance user engagement, streamline feedback processes, and manage internal knowledge resources.

**Responsibilities**:
Track and report user-submitted bugs, working closely with the product team to support product improvement

Build and maintain the product knowledge base, including user guides and tutorials

**Job Requirements**:
Strong command of English, both written and spoken

Familiar with major social media platforms such as Instagram, YouTube, and Twitter

Experience using internet-based AI tools (e.g., ChatGPT, Notion AI, Midjourney, etc.) is a plus

Licence Number: 18S9037

EA Registration Number: R23112003

Business Registration Number: 201735941W

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