Technician Supervisor

6 days ago

Singapore PROJECT ARGUS PTE. LTD. Full time

**Key Responsibilities**

**Team Leadership and Management**:

- Supervise, train, and mentor a team of telematics technicians.
- Assign tasks and projects to team members based on their skills and workload.
- Monitor and evaluate team performance, providing regular feedback and conducting performance reviews.
- Foster a collaborative and positive work environment to enhance productivity and job satisfaction.

**Technical Expertise**:

- Demonstrate a deep understanding of telematics systems, their components, and functionalities.
- Assist technicians in complex installations, troubleshooting, and repairs.
- Stay updated with industry trends and emerging technologies related to telematics.

**Installation and Maintenance**:

- Plan and coordinate the installation of telematics devices in vehicles and equipment.
- Ensure proper wiring, mounting, and connection of devices according to manufacturer guidelines and safety standards.
- Oversee the configuration and programming of telematics units and associated software.

**Troubleshooting and Support**:

- Assist technicians in diagnosing and resolving technical issues related to telematics systems.
- Provide advanced troubleshooting support for complex problems.
- Collaborate with other departments or external partners to address system integration challenges.

**Quality Assurance and Compliance**:

- Monitor the quality of installations and maintenance work to ensure it meets established standards.
- Enforce compliance with safety regulations, company policies, and industry best practices.
- Document all work performed, including detailed reports on installations, repairs, and maintenance activities.

**Inventory Management**:

- Maintain an inventory of telematics devices, tools, and equipment.
- Coordinate with procurement to ensure an adequate supply of necessary resources.

**Communication**:

- Interface with customers, project managers, and other relevant stakeholders to discuss project requirements and timelines.
- Provide regular updates on project status, challenges, and successes.
- Proactively gather feedback from customers for operation and system improvements

**Training and Development**:

- Identify training needs for technicians and organize relevant training sessions.
- Promote ongoing professional development within the team.

**Qualifications and Requirements**:

- Equivalent experience in electrical engineering, automotive technology, or a related field.
- Several years of experience working with telematics systems, including installation, maintenance, and troubleshooting.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in reading technical schematics and manuals.
- Familiarity with various telematics protocols and communication technologies.
- Strong communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines.

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