Receptionist

1 week ago

Singapore ReFormd Personal Training Full time

**Who We Are**

The ReFormd Group is Asia’s fastest growing fitness brand originating from Singapore. The ReFormd Group was created to provide top-of-the-line amenities, accessibility and exceptional service that is value-for-money for people from all backgrounds. Currently, as of 2023, over 15 Anytime Fitness outlets, BFT studios, signature ReFormd Personal Training studios and even have over 20 more outlets on the way in Indonesia

**Description of Role & Responsibilities**

We are launching a new exciting project and are looking for a friendly, reliable, and highly organised **Receptionist** to be the first point of contact for our guests and support the day-to-day operations. You will have excellent customer service and be responsible for welcoming guests, managing bookings, handling administrative tasks, and ensuring a smooth and positive client experience from arrival to departure.

Some examples of expected responsibilities are as follows:

- Front Desk & Customer Service_
- Greet walk-in guests and members warmly and professionally.
- Manage check-in and check-out procedures.
- Respond to inquiries in a timely manner.
- Assist guests with bookings, rescheduling, and cancellations.
- Operations & Admin_
- Manage daily schedule and ensure smooth coordination between sessions.
- Record daily transactions and handle POS system and payment reconciliation.
- Maintain digital filing systems for client records and inventory logs.
- Assist in supply ordering and stock management.

**Required Qualifications**
- _Customer service experience:_At least 1 year in a front desk, receptionist, or customer-facing role with a friendly and professional demeanor.
- _Administrative skills:_ Strong organisational skills with experience in managing schedules, filing systems, and basic documentation (e.g., timesheets, inventory logs).
- _Attention to detail:_ Able to manage guest check-ins, health declarations, and payments with accuracy and discretion.
- _Proactive and reliable: _Able to work independently, multitask, and follow through on administrative and operational tasks in a fast-paced setting.

**Nice to Have**
- Experience in a wellness, spa, hospitality, or fitness setting.
- Familiarity with platforms, like Glofox, or similar booking software.
- Basic knowledge of first aid or wellness protocols.

**Pay Range**: $2,000 - $4,000 per month

**Benefits**:

- Dental insurance
- Employee discount
- Gym membership
- Health insurance
- Professional development

Pay: $2,000.00 - $4,000.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Gym membership
- Health insurance
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Shift system
- Weekend availability

Supplemental Pay:

- Commission pay

Work Location: In person

Expected Start Date: 15/08/2025

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