Assistant Branch Manager

3 days ago

Singapore Kiztopia Services & Consultancy Pte Ltd Full time

**Company Description**:
Kiztopia is a successful start-up and the biggest indoor children playground in Singapore We are seeking a highly motivated and experienced Assistant Branch Manager to oversee the daily operations of our indoor playgrounds in Singapore. As the Assistant Branch Manager, you will be responsible for maintaining excellent customer service standards, supervising outlet staff, achieving sales targets, and ensuring the smooth functioning of all branch activities. This is an exciting opportunity for an individual who thrives in a fast-paced environment and has a passion for delivering exceptional customer experiences.

**Highlights of what we offer**:

- Dynamic, fun and rewarding working environment
- Close knitted team
- Good employee benefits (eg. medical insurance, on job training, etc.)
- Career growth and development opportunities

**Roles and Responsibilities**:
1. Ensure smooth branch operations by overseeing daily activities, such as cash management, opening and closing procedures, and compliance with operational policies and procedures.

2. Maintain safety and cleanliness standards.

3. Manage inventory and playground equipment.

4. Review daily operations process flow, summarize key results, and provide feedback and improvement plans.

5. Assist in developing and strengthening operations processes and workflows.

6. Provide outstanding customer service, address customer inquiries, and resolve issues or complaints in a timely and professional manner.

7. Build and maintain strong customer relationships to enhance customer loyalty.

8. Manage service crew duty rosters and performance and develop training plans to ensure service excellence.

9. Foster a positive work environment, promoting teamwork, motivation, and professional growth within the outlets.

10. Assist in achieving outlets sales targets and goals through effective sales techniques, cross-selling, and upselling.

11. Collaborate with the sales team to develop and implement marketing initiatives and promotional activities.

12. Support the branch manager and work closely with HR, marketing, and finance departments to fulfil operational needs.

13. Undertake & execute any other tasks assigned by the supervisor.

**Job Requirements**:
1. At least three years of experience in a similar role.

2. Experienced in Microsoft Office tools, specifically Excel, Word, and PowerPoint.

3. Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday).

4. Excellent verbal, written, and interpersonal communication skills.

5. Able to work independently and effectively under tight deadlines in a fast-paced environment.

6. A good team player with a high level of enthusiasm, drive, initiative, and commitment.

**Qualifications Requirements**:
1. Diploma in Business Management, Hospitality, or a Tourism Certificate

Pay: $2,700.00 - $3,200.00 per month

**Benefits**:

- Health insurance

Schedule:

- Holidays
- Monday to Friday
- Shift system
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: In person

  • Assistant / Branch Manager

    1 day ago

    Singapore HAPPY FISH SWIM SCHOOL PTE. LTD. Full time

    **Starting Pay & Career Progression as Assistant Branch Manager - $2,700 to $3,000, After confirmation as Branch Manager - $3,500 - $4,000 **Work Trial Attachment & Training will be provided to make your career a successful and fruitful journey with us. **Job Overview: The designated advocate for this role will oversee daily operations at a pool branch...

  • Branch General Manager

    2 weeks ago

    Singapore TAISHIN INTERNATIONAL BANK CO., LTD. SINGAPORE BRANCH Full time

    Job Responsibilities 1) Maintain and compliance with the criteria for the appointment set out in the MAS Notice 622A at all time. 2) Lead, direct and control the activities of the Branch, profit centre and all the operations of the organisation. Responsible for the management and conduct of the business of the Branch. 3) Establish and oversee budgets,...

  • Branch Manager/assistant Manager

    2 weeks ago

    Singapore LUNGTEH SHIPBUILDING CO., LTD. SINGAPORE BRANCH Full time

    Responsible in managing branch personnel duties and responsibilities Responsibile in budget control and management Manage boat maintenance schedule, troubleshooting, able to read boat drawing as well as evaluation of boat repair works Lead team to acheieve productivity Manage staff roaster and ensure adequate manpower deployment and smooth running of...

  • Branch Manager

    5 days ago

    Singapore LUNGTEH SHIPBUILDING CO., LTD. SINGAPORE BRANCH Full time

    20 years exp **Roles & Responsibilities** - Responsible in managing branch personnel duties and responsibilities - Responsibile in budget control and management - Manage boat maintenance schedule, troubleshooting, able to read boat drawing as well as evaluation of boat repair works - Lead team to acheieve productivity - Manage staff roaster and ensure...

  • Branch Manager

    2 weeks ago

    Singapore NEW DESIGN SALON PTE. LTD. Full time

    **Branch Manager** Main Duties & Responsibilities: - Establish relationships with customers by delivering excellent customer service - Provide professional advice and consultation for customers, managing customers’ needs and ensuring customer satisfaction - Lead and guide therapists on the service and treatments to customers - Oversee and be in charge of...

  • Assistant Branch Manager

    2 weeks ago

    Singapore KIZTOPIA SERVICES PTE. LTD. Full time

    Kiztopia is a successful start-up and the biggest indoor children playground in Singapore We are seeking a highly motivated and experienced Assistant Branch Manager to oversee the daily operations of our indoor playgrounds in Singapore. As the Assistant Branch Manager, you will be responsible for maintaining excellent customer service standards, supervising...

  • Assistant Branch Manager

    2 weeks ago

    Singapore SHUGAR AESTHETICS PTE. LTD. Full time

    About Us Shugar Prestige is a premium beauty and nail salon located in the heart of Orchard Road. We are dedicated to delivering exceptional customer service, professional beauty treatments, and a luxurious experience for our clients.Job Overview We are seeking a proactive and customer-oriented Assistant Branch Manager to support daily operations, ensure...

  • Assistant Branch Manager

    5 days ago

    Singapore AMORE FITNESS PTE. LTD. Full time

    More than an Assistant Manager, I share the philosophy of total wellness and make a difference to the team under me. As our Assistant Manager, you play a crucial role in overseeing our daily operations while working hand in hand with our Branch Manager to achieve our monthly sales targets. We are seeking driven, independent and customer-oriented individuals...

  • Branch Manager, Branch Banking

    1 day ago

    Singapore OCBC Bank Full time

    **Branch Manager, Branch Banking** **-** **(**250000O2**)** **About OCBC** Having purpose and making a real impact drives what we do at OCBC, for our customers, colleagues and the community. People count on us to deliver an amazing banking experience, but more importantly one that is uncomplicated and complements their changing lifestyle and business...

  • Branch Assistant Service Manager

    2 weeks ago

    Singapore Robert Walters Full time

    Join or sign in to find your next job Join to apply for the Branch Assistant Service Manager role at Robert Walters 1 day ago Be among the first 25 applicants Join to apply for the Branch Assistant Service Manager role at Robert Walters Get AI-powered advice on this job and more exclusive features. This role offers you the chance to play a pivotal part in...