Product Policy Manager, Misinformation
2 weeks ago
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.
As a Product Policy Manager, you will serve as a TikTok content expert on countering misinformation on the platform. This portfolio will focus on developing our policies related to conspiracy theories, unverified claims, and misinformation in the context of elections or other high-risk environments - but will also contribute to a range of topics within the Integrity and Authenticity team. You will do this by supporting the development of relevant policies that govern the TikTok platform, as well as providing colleagues with an understanding of the impact of technology, media and cultural trends on online misinformation.
What will I be doing?
- Support the Global Lead and Policy Issue Managers on core misinformation policy development projects
- Work with Issue Managers and Policy Implementation Managers to optimize policy iteration & implementation procedures and deliver high-quality results
- Handle various global escalations by acting as a point of contact, aligning all stakeholders, and/or responding to emergency content safety-related cases
- Collaborate with Global Public Policy, Product, Operations, Legal, and Public Relations teams to improve content policies and streamline enforcement policies and processes
- Engage with external stakeholders to incorporate outside expertise into TikTok’s platform policies
- Conduct in depth research and analysis on emerging issues relevant to Integrity and Authenticity
**Qualifications**:
What should I bring with me?
- 5+ years of experience in Public Policy, Government, Law, Academia or related field
- 2+ years of experience directly related to the Integrity vertical (e.g., social media platforms, content policy development, elections, mis/disinfo, media publishing & freedom of expression)
- Ability to think both strategically and tactically, and thrive in a fast-paced environment
- Demonstrated success in cross-functional collaboration
Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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