Senior/ Patient Service Associate, Call Centre Shared Services

Sengkang General Hospital Pte. Ltd.**Senior/Patient Service Associate, Call Centre (Part-time)**: - Job Category: Ancillary- Posting Date: 21 Sep 2024**Job Description**: - Requirements: - GCE ‘N’ Level / GCE ‘O’ Level with at least 1 year of relevant experience or NITEC in Service Skills preferably - Experience in call centre, customer service or...

**Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...

**Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

**Auto req ID** - 10839BR **Job Requirements** - Diploma in any discipline - Relevant experience in call centre, healthcare or customer service industry will be advantageous - Customer-oriented with good communication and interpersonal skills - Able to work staggered shift hours including overnight shifts, rostered weekends & Public Holidays **Job...

Patient Service Associate, DSC **Institution**:National Skin Centre **Family Group**:Ancillary **Roles and Responsibilities**Receives patients arriving at the clinic Registers patients and updates personal particulars of patients Takes charge of fee collection and its proper accounting. Makes appointments for patients at DSC and those who are referred to...

**Pay Package** - Salary: Up to $2800* - Yearly performance bonus: Up to 1 month of salary - _Salary to be offered _ Patient Service Associate: Salary $2,300 Senior Patient Service Associate: Salary $2,800 - Able to work in any of the following shift: AM - 7:30AM to 5:00PM; MID - 9:00AM to 6.30PM; PM - 12:30PM to 10PM (Shift shall be rostered. - With 1...

**Call Centre Associate** **Responsibilities**: - Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services. - Manage all dial in booking and WhatsApp/online scheduling. - Schedule appointments and manage patient records accurately. - Address patient’s concerns with empathy - Collaborate with medical staff...

**Job Position**: Call Centre Associate **Responsibilities**: - Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services. - Manage all dial in booking and WhatsApp/online scheduling. - Schedule appointments and manage patient records accurately. - Address patient’s concerns with empathy - Collaborate with...

Singapore General Hospital Pte Ltd**Patient Service Associate, Rehabilitation Centre and Acupuncture Services**: - Job Category: Ancillary- Posting Date: 8 Feb 2024You will assist your supervisor(s) to ensure the smooth operations of the Rehabilitation Centre and Acupuncture Services. You will perform registration, cashier duties, appointment booking and...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Associate. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.Key ResponsibilitiesHandle customer calls and emails in a professional and courteous manner.Respond to...

As a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: - Ensure overall décor and cleanliness in the clinic, and that daily...

-Family Group: Ancillary As a Patient Service Associate, you will be expected to deliver friendly, efficient customer serviec and create a warm and welcoming atmosphere for all of internal and external customer / patients witht he key aim of providing excellent patient care. **MAJOR DUTIES AND RESPONSIBILITIES** - Assists to oversee the smooth and...

**Job Description**: As a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities** - Ensure overall décor and cleanliness in the clinic,...

Roles & ResponsibilitiesSenior/ Patient Service Associate (Islandwide)One year contract convertible to perm*Staggered Office hour* Monday - Friday - 5.15 days (1 half Saturday every 4 weeks)Job scope:You have to provide prompt, friendly and courteous front-line and admin services to patients such as to answer phone calls, arrange for appointments, transfer...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the...

**Responsibilities** - Document all call information according to standard operating procedures - Manage and resolve customer complaints - Provide medical information to patients - Process payments and invoices to relevant parties - Provide administrative support to both internal and external parties. - Ensure accurate collection of data - Providing advice...

As a Senior / Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: Ensure overall décor and cleanliness in the clinic, and that daily...

-Family Group: Ancillary As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer / patients witht he key aim of providing excellent patient care. **Roles and Responsibilities** - Receive and screen patients arriving at the...