Technical Assistant

5 days ago


Singapore CITY PLANNER PTE. LTD. Full time

PROVIDE TECHNICAL ASSISTANCE TO ENGINEERS

ASSIST ENGINEER IN HANDLING ROUTINE CUSTOMER ISSUES

ANSWER AND RESPOND TO CUSTOMER CALLS AND MESSAGES

REDIRECT CUSTOMER CALLS TO CORRESPONDING ENGINEERS

ASSIST AND SUPPORT ENGINEERS AND TECHNICIANS IN REPAIRING ACMV PRODUCTS AND ITEMS

PERFORM TEST AND REPAIRS ON ACMV ITEMS

PROVIDE TECHNICAL SERVICES TO CUSTOMER ON TIME

COLLECT PAYMENTS FROM CUSTOMERS FOR TECHNICAL SERVICES PROVIDED

KEEP ABREAST OF THE TECHNICAL DEVELOPMENTS TO PROVIDE EXCELLENT SERVICE TO CUSTOMERS

adhere to corporate service standards in technical assistant funtions


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