Principle Engineer Change Management

Principle Engineer Change Management

Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Job Summary**
This is a position is for a Regional Change Manager within the Global Operations Engineering department. Regional Change Mangers are responsible to implementing and controlling the Change Management Policy and Processes regionally that involves capturing, analyzing and approving change works affecting the live infrastructure operating environment. Drive continuous service improvement working closely with the Service Management Team to ensure the best quality of service to our customers and alignment of processes..

**Responsibilities**
- Coordinates and controls the lifecycle of Changes, ensure policy, processes and KPIs are met
- Reviews all new submitted CMR´s on daily basis
- Determine required level of authorization for the assessment of a proposed change and chair the Change Advisory Board
- Interface between Global Operations Service Management and external departments.
- Drive tool improvement and new features request
- Investigate and log failed and unsuccessful changes define and track improvement actions
- Identify operational issues related to change and suggest process or tool alterations to address these issues
- Working in a distributed Global Operations Engineering team
- Support to plan schedule infrastructure maintenances and upgrades when appropriate
- This position may participate in on call rotation to support infrastructure change management
- May perform other duties as assigned

**Qualifications**
- ITIL experience and applied knowledge in technical change management
- Applied knowledge and experience with data center electrical and mechanical infrastructure and topologies
- Flexibility, able to work cross border and functions
- 3+ years of experience in the data center operations engineering
- Bachelor’s Degree in electrical or mechanical engineering or comparable work experience in a related discipline

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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