
Customer Service Executive Ubi 5 Days
3 days ago
**Job Purpose**:
The Customer Service Executive will be responsible for assisting the team to manage customer queries, complaints and upholding a high level of customer satisfaction. The staff will also be tasked to check and track order status, and escalate complaints across a number of communication channels.
**Responsibilities**:
**Customer Service**
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Handle customer enquiries and helping customers to resolve issues regarding the online stores
- Work with E-Commerce team to manage service recovery for customers for customer satisfaction
- Other miscellaneous tasks
**Online Store Operations**
- Assist in creation of orders.
- Assist customers on amending their order details
**Job Types**: Part-time, Permanent
Part-time hours: 44 per week
**Salary**: $2,100.00 - $2,600.00 per month
**Benefits**:
- Employee discount
- Health insurance
Supplemental Pay:
- Performance bonus
**Experience**:
- Customer service: 2 years (required)
-
Service Sales Assistant Manager
3 days ago
Ubi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Management of the Staff in Service Department - Development and management of our service customer base - Management of debt collection for service department customers - Assist the General Manager in the development of the Preventative - Maintenance business, a specific growth target area of the business. - Responsibility for the...
-
Logistics Officer
3 days ago
Ubi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Address issues with orders that have been shipped - To meet customer delivery dates, keep in constant contact with the Production and Customer Service teams. - Schedule the transportation of materials to and from the warehouse as you move inventory, and work with related departments to plan inventory transfers. - Utilizing the cycle count...
-
Logistics Coordinator
4 days ago
Ubi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Fix the issues with the most recent order delivery. - To meet customer delivery deadlines, keep in close contact with the production and customer service teams. - Work with the appropriate departments to schedule delivery and pickup times in advance and to plan inventory transfers as you move things. - Utilizing the cycle counting program,...
-
Merchandiser [ Ubi 5 Days Retails]
1 week ago
Ubi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Build a relationship with the retail establishment's staff. - Planned weekly trips to the stores. - Place the stocks and racks so that the goods are presented properly. - Verify the costs, details, and offers; if required, send photos. - To clean the end-cap region of dust and stains. - Restock and update the brochures (all brands). -...
-
Retail Merchandiser
3 days ago
Ubi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Develop a relationship with the employees of the retail establishment. - Weekly shopping trips that were planned. - Place the stocks and racks so that the merchandise is properly displayed. - Verify the prices, information, and offers; send photos if necessary. - To remove dirt and stains from the end-cap area. - Update and replenish the...
-
Customer Service Executive Ubi 5 Days
5 days ago
Ubi, Singapore Simply Hamper Singapore Pte Ltd Full time**Job Purpose**: The Customer Service Executive will be responsible for assisting the team to manage customer queries, complaints and upholding a high level of customer satisfaction. The staff will also be tasked to check and track order status, and escalate complaints across a number of communication channels. **Responsibilities**: **Customer Service** -...
-
Sales Executive
3 days ago
Ubi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Managing, growing, and inspiring the Singapore sales channels to meet business goals and strategy. - Achievement of monthly and year-to-date profit and sales targets by account. - Ensuring prompt reporting and follow-up on all sales inquiries. - Find new business opportunities and manage the effective creation and introduction of new...
-
Assistant Manager
2 weeks ago
Ubi, Singapore One Vogue Pte Ltd Full timeJob Responsibilities: - Process clients' orders, coordinate local deliveries, and handle international shipping - Purchase goods and services from local and overseas suppliers - Support Sales & Project team with project management tasks - Perform other ad hoc duties assigned by superiors Job Requirements: - Hold a Diploma or Degree in Supply Chain,...
-
Store Assistant
4 days ago
Ubi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Accept incoming shipments. ensuring that when it is received, the inventory is precise and in good condition. - The completion of each inventory process on the same day. - Utilizing and keeping up warehouse machinery, such as a forklift. - Organization of stock movement and placement. - Choosing and inspecting the goods before sending...
-
Assistant Project Manager
1 week ago
Ubi, Singapore One Vogue Pte Ltd Full timeResponsibilities - To oversee project management, ensure timely completion, and track progress. - To manage a multidisciplinary team's work, including consultants, outside subcontractors, etc. - To manage the escalation of issues and project risk. - To guarantee that the use of safe work practices and environmental control measures at the work site. - To...