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Assistant Program Manager
2 weeks ago
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.
Job Summary
Job Summary
The Assistant Program Manager is based in Changi South, Singapore. Mainly responsible to lead the execution of customer requirements, and through that deliver the projected value to Flex and its customers, using tools and initiatives of the company, to maintain business relationship and maximize customer satisfaction.
What a typical day looks like:
- Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
- Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
- Coordinates the process of View Point, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
- Monitors, reports and coordinates any troubleshooting of accounts receivables (AR).
- Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable.
- Responsible and accountable to maintain price book in Baan. Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook(FOL) for its organization.
- Collection of excess and obsolete (E&O) and variations to agreed price of purchase (PPV) with the information received from materials.
- Coordinate problem solving, and escalates challenges encountered on the program that that affect the P&L for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment.
- Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements. Escalates with GAM, if needed, to assure collection.
- Participate on continuous improvement projects to increase profitability. (Operations & Materials).
- Accountable for the correct functioning of the CFT.
- Other relevant duties, as assigned.
The experience we’re looking to add to our team:
- Bachelor’s Degree or equivalent experience
- Minimum 4 years of relevant work experience in similar capacity
- Good understanding in Manufacturing processes and program management
- Excellent analytical, presentation and communication skill
What you’ll receive for the great work you provide:
- Medical benefits
- Life Insurance
- Paid Time Off
- Mobile Reimbursement
ST23
Job Category
Operations
