
Junior Client Services Executive
2 weeks ago
**Location**: CBD - Orchard
**Working Hours**: Office Hours
**Department**: Client Services
**Reports To**: Client Services ManagerThe client that we are working with is a global trading firm that caters to the trading needs of both consumer and institutional investors.
**About the Job**
- Escalate queries to the relevant departments and round back to clients in a timely manner
- Serve as the primary point of contact for assigned clients, fostering strong relationships.
- Participate in ad-hoc projects such as market research and platform training activities.
- Assist in onboarding new clients and ensuring a smooth transition to our services.
- Maintain accurate records of client interactions and transactions in the CRM system.
**Requirements and Skills**
- Minimum local diploma or Bachelor's degree
- Strong communication skills
- Minimum 1 year of work experience in related fields is a bonus but not required.
- Fresh graduates are welcome.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and a proactive approach to client needs.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $2,700.00 - $5,100.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
Work Location: In person
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