Assistant Manager, Continuous Improvement, Apac

2 weeks ago

Changi, Singapore SATS Full time

**About us** About SATS - Feed and Connect Communities**

SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

**Key Responsibilities** KEY RESPONSIBILITIES**
- Drive a performance-based environment by pulling existing or/and new data insights translating into simple and understandable KPI-dashboard for global benchmarking purpose, towards data sharing transparency, decision making and as well, building continuous improvement behaviour.
- Develop a comprehensive and proactive planning with relevant cross functional teams which ultimately embeds a thriving operational data culture and increased data maturity within various business units.
- Work with core team and key stakeholders to transform into a data-led, evidence-based culture, as well as being able to present these key concepts to business leaders and working colleagues.
- To devise and implement metrics and reports to monitor teams’ KPIs and data quality, monitor progress/trends and provide regular reports to the Senior Leadership Team.
- To implement remedial action or new programmes to address issues identified through the monitoring of metrics. dig into complex datasets, models, and databases to extract meaningful information.
- Drive clear and informative dashboards and reports using KPIs for global benchmarking and transparency. Also champion the use of data visualization tools to tell data stories that inspire positive behavioural changes.
- Build strong relationships with data providers and stakeholders, fostering trust and collaboration.
- To oversee the programme of regular reporting on Business Units and their metrics, goals and KPIs.
- To oversee data relevant projects in its implementation and integration of various data sources, ensuring that users are trained, procedural documents are updated, and data is structured appropriately to maximise data analytics capabilities.

**Key Requirements** KEY REQUIREMENTS**
- A Bachelor's degree (Master's degree a plus) with a passion for performance management
- Experience in performance analysis utilizing varied and complex datasets and undertaking complex scenario planning and review
- Experience in analysing and interpreting high-level strategies to a wider group of audience and working level staff
- A sound understanding of strategic planning and monitoring, including the use of performance indicators
- A proven track record of using data to drive positive change and achieve results.
- Well-honed interpersonal and relationship management skills

L1-RT1

L1-JL1

Job Reference: SATS01630

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