Supervisor

9 hours ago


Singapore DOMESTIC MAID SPECIALIST Full time

Prioritizes SERVICE and CUSTOMER satisfaction at all times
- Communicates and moves throughout the restaurant and kitchen areas to visually monitor and take actions to ensure food quality and service standards are met.
- Guides the Dining Team/Staff when handling situations that are beyond their knowledge and capacity
- Ensures that the Staff are knowledgeable and that they understand the Brands, Menu Sequence of Service, Standards, Protocols, Special Promotions, Retail Items, and general store information
- Trains new and current employees on proper customer service practices, sets expectations and serves as the role
- Responsible for ensuring the restaurant, furniture, lighting, music and display are always functional and visually appealing
- Responsible for ensuring the cleanliness in the all area in the restaurant - bar, al fresco area, kitchen.
- Requests Gift Certificates from Finance
- Responsible for overseeing all necessary Reports : item sales, spoilage, breakage, etc
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational and people skills
- More than 6 years of experience



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