Sales Administrator

2 weeks ago

Singapore KURTZ ERSA SINGAPORE (PTE. LTD.) Full time

We are seeking an experienced

**SALES ADMINISTRATOR**based in **Singapore**. In this role, you will provide essential support to the sales team by preparing quotations, processing orders, coordinating shipments, and maintaining accurate records in SAP and CRM systems. This role requires excellent organizational skills, attention to detail, and effective communication to ensure smooth and efficient sales operations.

**Your Responsibilities**:

- **Prepare and Issue Quotes**:Generate accurate and timely quotes for capital equipment, spare parts, wear parts, and services.
- **Order Processing**:Following the internal PO/Contract approval procedure. Create and manage order confirmations, delivery notes, and invoices using SAP.
- **Coordinate Machine Shipments**:Coordinate the shipment of machines and goods from China and Germany, liaising with freight forwarders, and customs to ensure smooth delivery.
- **Manage Import and Export of Spare Parts**:Oversee the logistics of importing and exporting goods, ensuring compliance with international shipping regulations. Manage inventory.
- **Billing & Collections**: Handle down payments, monitor accounts receivable, and follow up on overdue payments.
- **Maintain SAP Database**: Update and maintain customer data base in SAP and the CRM system.
- **Customer Correspondence**:Manage correspondence with customers regarding orders, delivery schedules, and after-sales matters.
- **Support Customer Event Planning**:Assist in the planning and execution of customer events.

**Your Qualifications**:

- Proven experience in sales administration, logistics coordination, or a similar role, preferably within the manufacturing or capital equipment industry.
- **Proficiency in SAP**systems is essential, with experience in order processing, inventory management, and generating reports.
- Diploma or bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related field is preferred.
- Strong understanding of import/export regulations and international shipping procedures.
- Ability to work independently and proactively in a dynamic and fast-paced environment.
- Excellent communication and interpersonal skills, with **fluency in English and Mandarin (must),**a third language is a plus.

**We Offer**:

- **Central Support -**Play a key role in supporting the sales team and ensuring smooth operations.
- **Customer Focus -**Handle quotations, orders, and inquiries that drive client success.
- **Growth Opportunity -**Gain ERP/CRM experience and exposure to regional operations.
- **Heritage & Innovation -**Join a stable, globally recognized company with strong values.
- **Team Spirit -**Work in a collaborative, supportive, and dynamic environment.
- **Rewarding Package -**Competitive salary, benefits, and career advancement opportunities.

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