Head of Cross

4 days ago


Singapore Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
**Job Description** Team Summary**
The Cross-Border team is a global team that plays a pivotal role in the company, focusing on the development and execution of Cross-Border business strategies. The role will report to the SVP, Global Head of Cross-Border, as well as the SVP, Head of Product & Solutions, AP and be a member of both their leadership teams.

**What a Head of Cross-Border, AP does at Visa**:

- Lead & champion the development of Visa’s Cross-Border strategy for the region, which changes the trajectory of growth, evolves our client relationships, and breaks through the constraints to generate tangible impact on Visa’s Cross-Border performance in the region.
- Drive the execution of Cross-Border strategy in the region, across targeted business development and deal-making, enhancing partnerships with existing clients, consumer marketing, solutions development and innovation.
- Identify success factors for Cross-Border business growth, develop tactical plans to achieve defined goals, design effective client relationship and business development strategies and work with respective account teams in implementing those strategies.
- Own the responsibility for Cross-Border performance in the region by focusing on achieving Cross-Border business targets, both in-bound (acquired) from other markets as well as out-bound (issued) to other markets.
- Understand Cross-Border trends in the region, anticipate opportunities and challenges, and take proactive measures to accomplish targets.
- Represent Visa in client discussions as the Cross-Border expert, in partnership with the respective account teams. Speak at conferences and business forums on the topic of Cross-Border to build awareness and generate momentum on Cross-Border actions.
- Model collaboration and influence across functions and geographies while executing on corridor-level strategy and actions, with a constant focus on driving strong Cross-Border results for the broader organization.
- Lead the AP Cross-Border team; motivating, coaching, mentoring and supporting them to function as a high performing team.
- Deliver clear and concise executive-level communications and lead the regular business reviews on Cross-Border performance with the regional and global leadership.

**Why this is important to Visa**:
Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants. Our Cross Border capability is a key differentiator and a key component of our business model. This role will be instrumental in creating a single unifying strategy and investment plan, with clear lines of accountability, to drive the business forward.
**Qualifications** What you will need**:

- 15+ years of business experience, including 10+ years of leadership experience in highly successful businesses that have a strong track record of client service, strategic development and execution.
- Experience at a top-tier management consultancy and/or a solid track-record of operating in an in-house corporate strategy role, coupled with managing operations of a function or business unit is a strong plus.
- Extensive experience in either banking/financial services sector or Technology / FINTECH sector experience.
- Strong knowledge of payment industry products, services and technologies, eCommerce and Cross-Border business.
- Experience in client-facing roles, having led senior client discussions and solutioning engagements with multiple key stakeholders, ideally including financial institutions (banks), large retailers, multinationals, governments, local partners, etc.
- A proven track record of delivering high impact results working on projects in the areas of corporate strategy, growth initiatives and new market/segment/business strategies.
- Global or multi-national business experience is preferred.
- Ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders.
- An inclusive leader with experience building, empowering and developing high performing diverse teams.
- Strong commercial and financial acumen.
- Superior problem solving skills, with demonstrated intellectual and analytical rigor. Strong interpersonal and leaders


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