Gift Shop Sales Associate

**Location**
- 4651**Employment Status**
- Full Time**Shift**
- Varies**Specific Work Schedule**

**Department**

**Beginning Pay Rate**
- $17.50/HRGift Shop Sales Associate

JOB DESCRIPTION:
**Starting Pay Rate**: $17.50/HR

The **Retail Sales Associate** is responsible for the Museum retail merchandise while providing Five Diamond guest service. The Gift Shop Sales Associate, is also responsible for maintenance of the gift shop appearance and inventory.

JOB REQUIREMENTS:
**Primary Duties, Responsibilities and Tasks**:

- Performs store opening and closing procedures.
- Exemplifies high standards of guest service and professionalism at all times including welcoming and greeting guests with a friendly engaging manner.
- Remains knowledgeable on products offered and communicates product knowledge with customers.
- Processes purchase transactions via point-of-sale system, properly accounts for all transactions and monies according to Gift Shop policies and procedures.
- Ensures the Gift Shop is clean and well merchandised all times.
- Ensures that guest suggestions, concerns and complaints are handled promptly and professionally.
- Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
- Performs other duties as assigned.

**Required Qualifications**:

- High School Diploma or GED Certificate.
- Six months previous experience in retail sales and guest service preferred.
- General knowledge of retail operations.
- Basic proficiency in 10-key and computerized cash register.
- Must possess basic math skills including addition, subtraction, multiplication, division, in whole numbers and decimals.
- Native American hiring preference applies.

**Skills, Abilities, and Competencies**:

- Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
- Attention to Detail: Taking responsibility for a thorough and detailed method of working.
- Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
- Oral Communication: Shaping and expressing ideas and information in an effective manner.
- Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.

**Physical Requirements of the Position**:

- The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.- Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading, and reviewing reports and policies, operating data processing equipment and other essential job functions.
- While performing the duties of this job, the Team Member is regularly required to talk and hear.
- The Team Member is regularly required to sit and use hands to manipulate, handle, or feel.
- The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The Team Member must occasionally lift and/or move up to 30 pounds.

**Working Conditions**:

- While performing the duties of this job, the Team Member is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles.
- The noise level in the work environment is usually moderate.

**About Us**:
Chumash Enterprises is one of the premier employers in Santa Barbara County. We excel in providing a “Welcome to Freedom” atmosphere to our Chumash Casino Resort guests, while also offering a high level of care and customer service at our various Chumash-owned properties. For our Team Members, we are a unique employer with a “Free to Be Me” mentality. That means our Team Members have the ability to bring their most unique and individual selves to the workplace. It means they have the freedom to find their own path to success. With more than 1,800 Team Members, we offer a stable, rewarding, and energetic work environment with competitive pay, benefits, exciting growth opportunities, tuition reimbursement and more
As our organization grows, new and exciting opportunities continue to develop at all of our properties, including Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Tribal Operations, Hotel Corque and The Hadsten.

**Other Information**:

- This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.
- You will be evaluated in part based upon your performance of the tasks listed in this job description.
- Management has the ri