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Technical Support Engineer, Server

3 weeks ago

Singapore Triton AI Pte Ltd Full time

Supports modifying and maintaining Microsoft ACL tables (file/folder permissions), Active Directory Architecture, Microsoft clustering, and performance monitoring techniques on server software and hardware.
- Supports VMWare ESX 3.x, 4.x, 5.x, 6.x systems and must have experience managing these environments in a production environment.
- Capable of investigating and verifying reported product problems in software, firmware, hardware and documentation. Document the problem, work with appropriate group to resolve the problem, and follow up with the Rockwell Automation representative or customer when the problem is solved.
- Provides documentation of all actions taken in the appropriate systems, set expectations with customers and follow-up on an action item or activity needed to resolve a problem being experienced by a customer.

**Requirements**:
**Requirements**:

- Engineering degree in Electrical / Electronic / Industrial / Electromechanical / Robotics / Computer System / Software Engineering
- Minimum 2 years of relevant experience
- Experience with multiple types of server and storage hardware.
- Discrete servers
- Blade servers
- Storage Area Networks
- Experience with Active Directory tools and utilities.
- VMWare management console.
- Understanding of EMC SAN Storage hardware
- Familiarity with network and san switching technologies
- Good English reading, writing and verbal communication skills
- Able to work in a round-the-clock, global operation 7 days x 24 hours
- Strict adherence to company standards and procedures.
- Excellent trouble shooting skills

Reg No. R1875181 Triton AI Pte Ltd License no. 21C0661

**Benefits**:

- Salary up to $7,000 with AWS and Variable Bonus
- MNC, Manufacturing Company located at West
- Normal Working Hours Mon to Fri 9am to 6pm (Open to shift from 6am to 2pm in work from home basis once a month)
- Strong Experiences in VMWare Support (Remote Support to Overseas Clients)