IT Technician

2 weeks ago

Singapore FIRMIA SINGAPORE PTE. LTD. Full time

Job Title: IT Technician

Company Overview:
In Firmia Singapore, we provide tailored business solutions to help companies achieve their strategic objectives in localised business solutions including formation, tax advisory, legal compliance advisory and so on. Located in CBD Singapore, Firmia Singapore prioritize employee well-being by offering comprehensive insurance coverage and promoting a healthy work-life balance.

Role Summary:
We are looking for an IT service technician to provide onsite and remote IT support to our employees. The IT technician will troubleshoot software, hardware and network issues to ensure a secured storage and communication system. You will also assist with basic IT projects and administration.

**Responsibilities**:

- Onsite troubleshooting of desktops, laptops, printers and other peripherals
- Diagnose and resolve hardware and software faults
- Install and configure computer components like RAM, hard drives etc.
- Assist in customer data encription as requried relevant laws and regulations.
- Assist in maintaining inventory of IT equipment and software licenses
- Support new employee onboarding with laptop/desktop setup

**Requirements**:

- Minimum: Diploma in IT, Computer Science or relevant field
- Having experience in helpdesk or IT support role is preferred
- Working knowledge of operating systems like MacOS
- Understanding of computer components and peripherals
- Familiarity with remote access and troubleshooting tools
- Strong problem diagnosis and troubleshooting skills
- Excellent verbal and written communication skills in English and Chinese
- Ability to work independently and as part of a team

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