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Clinic Manager/ Clinic Assistant @ Boon Lay

3 weeks ago

West Singapore NEX Healthcare Pte Ltd Full time

**Responsibilities**:

- Clinic Manager_
- Manage and ensure the smooth running of the clinic in all aspects, which includes patients’ registration, chaperoning doctor, dispensing of medication, patients’ appointments and follow-ups, collection of payments, as well as taking necessary actions to improve the profitability of the clinic like cost control, promotion of products, etc;
- Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping;
- Attend and resolve customer complaints, and escalate difficult cases to the Operations Department and Doctor;
- Ensure that billing of invoices and claims to corporate clients and insurance companies and follow-up is done;
- Protect patients and employees by adhering to infection-control policies and protocols;
- Ensure that clinic and clinic staff adhere to Standard Operating Procedures and workflows;
- Ensure compliance with local legal and professional requirements;
- Oversee performance of clinic in consultation with senior management
- Manage rosters for Clinic Assistants and Doctors
- Manage and guide the junior clinic staff;
- Interview, select and train clinic staff;
- Ensure salary payments are made;
- Conduct staff appraisals and counseling, when required;
- Any other ad hoc tasks requested by Doctors and Operations Department
- Clinic Assistant_
- Attend to walk-in patients
- Handle registration of patients and schedule appointments
- Dispense medicine and collect payments
- Answer patients' enquiries
- Process online medical claims
- General housekeeping of the clinic and management of consumables inventory
- Any other duties assigned by Managing Doctor or Clinic Manager

**Job Types**: Full-time, Permanent

Pay: $2,000.00 - $2,400.00 per month

Schedule:

- Shift system
- Weekend availability

Work Location: In person