
E-commerce & Campaign Specialist / Senior
2 weeks ago
Truegenics Pte Ltd is a leading ecommerce company based in Singapore. We specialise in e-retailing our own brand of health supplements to a global audience. We strive to create value and make a positive difference in the world, one life at a time. We believe that even the smallest action can define one’s destiny, and are committed to the creation of products that enhance the lives of our consumers.
**Mission of the role: This role is to support the Amazon Lead and team in optimizing Amazon marketplace sales growth through strategic, data-driven initiatives. This role encompasses responsibilities such as product listing optimization, ad development, competitor monitoring, inventory management, and customer support.**
Key Responsibilities:
- Drive commercial growth and customer acquisition in the online marketplace (Amazon) with data-driven insights.
- Collaborate with various stakeholders to set-up and optimize listings to enhance product discoverability and conversion.
- Develop and optimize Amazon ads, in support of overall business objectives.
- Generate and analyze e-commerce metrics (e.g. sales, conversion rate, ROAS, ACOS, TACoS, click-through rate) and provide actionable insights for optimizing overall spend and performance.
- Monitor competitors' activities in Amazon marketplace, and leverage industry developments and market trends to drive growth and maintain a competitive edge
- Maintain optimal inventory levels by monitoring sales velocity and collaborate with the supply chain on timely replenishment.
- Respond promptly to customer inquiries, addressing concerns and providing product information, while also managing customer reviews to enhance the overall customer experience.
Key Skills / Experience:
- At least a Diploma in Marketing, Advertising or any other related field.
- Minimum 2 years of eCommerce or Digital Marketing experience in the D2C marketplace (experience on Amazon would be a plus).
- Proven track record of successfully managing PPC / SEM campaigns is ideal.
- Analytical mindset with the ability to interpret data, derive insights and make data-driven decisions.
- Passion for and genuine curiosity for innovation in the Digital / eCommerce space.
- Excellent written and verbal communication skills, and ability to present data in an organized manner
- Ability to manage stakeholders in a matrix environment
- Basic/Intermediate Excel knowledge (Prior knowledge of pivot table and vlookup is a plus)
- Self-motivated, target-driven, and ability to work effectively in a team environment.
- Ability to handle multiple competing priorities in a fast paced environment.
**Experience**:
- E-Commerce or Digital Marketing: 2 years (preferred)
Work Location: Hybrid remote in Singapore 188979
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