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Client Services Lead

3 weeks ago

Singapore Hyphen Partners Full time

Our client, a Digital Bank, is looking for a Client Services Lead to join them. In this role, you will lead the Customer Service team in Singapore and be the accountable service owner for all client service-related activities for the digital bank.

We're looking for someone with experience execution experience in client or customer service with exposure to non-retail/SME vertical, and with deep understanding with call centre management.