Director - Strategic Programs & Operations

**Experience Level**: Experienced Hire

**Categories**:

- Operations

**Location(s)**:

- 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SG

**Line Of Business**: Sales OU(SALES OU)

**Entity**: Moody's Analytics(MA)

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

**The Role**

This role supports the Sales General Manager and includes strategic, operational, project management responsibilities helping the Sales leadership teams to drive results, improve processes, implement change, strengthen controls, and achieve more efficient operational performance.

In addition, this person will facilitate collaboration and communication across the Sales organisation to ensure the successful achievement of the OU’s objectives. The Strategic Programs works in close collaboration with the wider Strategic Programs leads across the different regions to execute the strategic agenda for MA Sales, contribute to and coordinate the strategic roadmap, lead the operational cadence for the sales leadership team and serves as the bridge across MA on alignment and prioritisation of strategic corporate initiatives.

This role also supports the Sales General Manager on developing:

- the narrative and presentation of MA strategy for internal and external purposes - e.g. townhall, SalesConnect, ManagersConnect, as well as leading key sales related projects such as managing pipeline and forecasting meetings, sales performance reviews, headcount and recruiting budget, deployment, commission and targeting activities.developing and executing regional sales development programs and learning tools by defining sales processes and translating organisational goals into actionable learning plans. The Sr Director of Sales Strategic Programs will work hand in hand with peers in other regions to align and ensure consistency at the global level.

The role requires a combination of focus and flexibility, strong influencing skills and an extraordinary level of personal and professional integrity and discretion. The role requires a highly resourceful individual with a strategic mindset, strong emotional intelligence, as well as analytic, financial, and positioning skills.

**Responsibilities**:
General Operations
- Support of strategic initiative across Sales and ownership of key meetings (i.e. Leadership, All Hands Meeting, Pipeline/Customer Health)
- Define organizational structure and operating model
- Manages headcount and recruiting activities with TA team
- Coordination and partnering with MCO, MA, and CIT to align on goals and successful completion of shared initiatives
- Coordinates development of wide range of meetings/materials to support the Sales OU and Sales GM, including board presentations, offsites, townhalls and other internal and external presentations (as needed).
- Assist GM of Sales in objective setting, team building and communications.
- Support Sales organization in people development and diversity and inclusion initiatives
- Planning for and Integration of acquisitionsEstablish and lead Sales enablement practice for the Operating Units
- Program Management
- Definition, implementation, monitoring, and reporting of overall Sales program, forecast and pipeline meetings, roadmap, and KPIs including commission, deployment territory design, and Sales targeting
- Responsible for overseeing a forecasting management
- Coordinating across the Sales leadership team
- Leads special projects as assigned by the GM, typically on confidential and time sensitive matters or that require quick turn around
- Sponsor/consult on/lead improvement projects or building of new operational and/or data processes
- Promote investigation of current processes, new technologies, and industry trends to foster a culture of continuous improvement

**Qualifications**
- 10-15 years of experience in progressively more senior and complex roles involving a combination of the following: strategy, product ownership, financial analysis and/or project management.
- Highly-developed communications skills - written/verbal - and interpersonal savvy (EQ)
- The ability to create structured, detailed and compelling presentations addressed to various audiences within the organisation
- A collaborative nature; a team player who works effectively with colleagues and project stakeholders
- Results/action-orientation; project management skills
- Organisational and political agility; strong negotiation skills
- Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
- Proven ability to prioritise, multi-task and manage multiple, complex bodies of work
- Strong skillset in strategic analysis, financial analysis, analytics, problem solving, and root cause analysis
-