Data Center Facility Manager

1 week ago

Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full time

Diploma or Bachelor’s degree or higher in a relevant engineering discipline
- 3+ years of experience in a management position with 5 or more direct reports
- 3+ years of experience with root cause analysis and troubleshooting/problem solving
- 5+ years of relevant work experience in a data center or other critical environment with extensive knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 9+ years of Technical (Military/Trade School) training and/or experience.
- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. As a Facility Manager, you will maintain, operate, and troubleshoot, with the assistance of the site engineering operations team, the mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history

Key job responsibilities
- Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
- Manage teams of 24x7 engineering team in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.
- Effectively and efficiently manage the operations budget and expenditures.
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
- Communicate complex technical information to a non-technical audience.
- Respond to out-of-hours emergency calls.
- Is the second level escalation points for Data Center facilities related issues/failures.
- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Ensure all safety procedures are adhered to while performing work.
- Manage emergency situations and lead emergency response team.
- Test quality, performance, safety, and reliability of products, equipment and processes.
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
- Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
- Role may support more than one location/site.
- Lead and manage budgeting and procurement for Data Center’s related goods and services.
- Manage talent acquisition process and people development for DCEO organization.

Singapore, SGP
- Knowledge/Certification in Energy Management /Water conservation/Green Mark standards
- Knowledge of Data Center capacity planning and reporting.
- Strong attention to detail and organizational skills.
- Able to prioritize in complex, fast-paced environment

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