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Manager - Acquiring Fraud

3 weeks ago

Singapore NIUM PTE. LTD. Full time

Nium is a next-generation financial services platform that enables companies around the world to unlock new revenue opportunities and improve cash flow economics

Nium is a leader in its geographical and payment service breadth, owning licenses in the world’s largest and fastest-growing economies. Our modular platform allows banks, payment providers, travel companies, and other businesses to collect and disburse funds in local currencies to over 100 countries, plus issue physical and virtual cards globally. Our proprietary set of APIs embeds financial services and can bring to life multiple B2B and B2C use cases in a matter of weeks.

Nium is part of CB Insights Fintech 250, which highlights the most promising Fintech companies globally. Today, Nium serves over 130 million customers and enables platforms to provide access to financial services to over 3 billion people across the world.

**Where do you come into the picture?**

Reporting to the Head of Fraud, you will work closely with the Compliance team, and the Regulatory Compliance teams to ensure that all related risks are maintained within the company’s risk appetite. You will be a contact point for fraud-related engagements with the acquirers, acquiring banks for cards.

As Acquiring Fraud Manager, you would:
- Develop and optimize new and existing merchant transactions and monitoring processes and procedures, focusing on merchant risk and verification.
- Conduct periodic merchant reviews and audits to ensure existing programs are in line with the contractual agreement with NIUM and our acquiring fraud risk is properly assessed and is underwritten within the approved level.
- Develop risk management metrics to monitor and manage ongoing, merchant fraud risk related to the international payment business, formulating a risk monitoring plan, and timely adjusting to optimizing the monitoring system in according to change in business scenarios and risk situations.
- Review and escalate suspicious activities to the Head of Fraud, whenever necessary.
- Ensure suspicious activities are promptly investigated, handled in a timely and appropriate manner, working with the respective stakeholders where applicable.
- Responsible for merchant onboarding decision-making from a fraud perspective and determine risk limits associated with the product.
- Co-operate with Risk and Compliance team to support the merchant onboarding process in an efficient manner.
- Formulate, maintain, improve, and enhance acquiring fraud management policies, procedures, and process flows globally.
- Have the capability to identify risk areas and suggest changes to controls and continuously improve the operational efficiency and effectiveness of the entire process.
- Test/review/enhance acquiring fraud rules and periodically.
- Support and provide fraud training to merchants upon request.

**Requirements**:

- At least 5 years of experience working in a fraud-related role.
- Bachelor’s degree in any discipline.
- Experience in Payments/Banking industry preferred.
- Familiar with payment industry or card acquiring scheme highly desirable.
- Experience in fraud risk analysis and case investigation.
- Excellent data querying and management skills with attention to details.
- Solid verbal and written communication skills.
- Strong prioritization and execution capabilities.
- Experience and comfortable in establishing relationships with different departments.
- Ability to learn and adapt to new fraud risk management tools.

**Benefits**:

- Comprehensive Health Insurance
- Home Office setup allowance
- Training & Development
- 24x7 Employee Assistance Program
- Recognition framework
- Generous Parental and Family leave